Restaurant Sommelier

Bombay Story is a modern version of a genuine Indian kitchen this concept is based on the highest quality Indian street and home cooked food. Salads grills and breads feature in a short but well thought out and versatile allday menu

Bombay Story is Fulfilling Colorful Fun Edgy Multicultural Fast Casual Global influence Young Dynamic and Affordable. We do not take ourselves too seriously and we love the idea of people enjoying our dishes without thinking they have sacrificed an ingredient or flavour to conform to the latest health fad.

The Bombay Story team are passionate individuals with big personalities but most importantly they love service excellence delivered in our own unique upbeat and vibrant style.

Restaurant Sales Manager will be an integral part of our FOH team creatively developing our business and driving customer experience. A positive energy with a proactive attitude and able to demonstrate a passion for hospitality sales and achieving challenging goals. As an advocate for our Restaurant you will be at the forefront of our Sales activity and expanding customer connections.

A Sommelier wine expert duties include helping customers and servers select wine pairings procuring and managing wines and conducting the wine service.

Takes responsibility for the financial business performance customer experience staff and makes sure their premises run smoothly.

Restaurant Sales Manager have responsibilities of front of house supervises the FOH staff of a restaurant including the cleaners and the front of house staff Servers Bartenders and Hosts including hiring staff and making sure they are

Become our restaurant ambassador with a strong knowledge on our offering and product effectively finding solutions to exceed customer expectations.

A proactive networker with a focus on building and developing local and international contacts

Become an expert in the local market trends and competitor activity to identify new business.

Engage in proactive sales activities and networking events outside of the hotel in order to develop relationships with prospective customers and generate new leads and business.

Opportunity to challenge the norm and develop creative ways to sell and promote Bombay Story

Showcase the restaurant through innovative site inspections sales events and familiarization trips Hiring and training staff:

Creating and updating the wine list in coordination with chefs and the Food and Beverage Manager

Recommend food and wine pairings

Advise guests on wines based on their personal tastes and food choices

Overseeing the hiring process onboarding new employees and facilitating onboarding materials.

Maintaining safety standards: Ensuring the restaurant is in compliance with health and safety regulations.

Stocking inventory: Ensuring that the restaurant is properly stocked with all necessary food and beverage items.

Driving sales and promotions: Planning and executing promotional campaigns to drive sales and attract new customers.

Some of the important duties and responsibilities typically involve:

Leading by example

Supervise and coordinate all restaurant activities.

Ensure that all guests are treated with respect and receive excellent customer service.

Organize and oversee all restaurant operations such as ordering supplies scheduling shifts etc.

Analyze customer feedback and make necessary changes to improve customer satisfaction.

Monitor and analyze financial activity making sure that the restaurant is profitable.

Ensure that restaurant is properly stocked clean and organized.

Plan the restaurants personnel structure recruiting and training staff as needed.

Maintain high standards of safety and sanitation.

Ensuring compliance with licensing hygiene and health and safety legislation Keeping the restaurant according to regulatory guidelines

Ensuring all food safety procedures are strictly followed according to sanitary regulations.

Working with food and drink suppliers

Following all company policy and procedures regarding dealing with cash equipment and property.

To assist the management and keeping the morale of the Team up through social and educational events.

Overseeing stock levels and ordering supplies

Skills & Competences

Previous experience as a restaurant manager.

Positive energy and proactive attitude with a passion for hospitality sales and achieving challenging goals.

Exceptional communication skills with strong ability to connect with people lead through the sales process negotiate and close deals

Thrives off meeting new people and building new relationships

Commitment to delivering excellent customer service

Ability to work in a fast paced environment and under own initiative

Previous experience in a sales/ customer facing role with a proven track record of success and customer satisfaction

Experience as a Sommelier Wine Steward/Stewardess or similar role

Ability to create tasteful food and wine pairings

Extensive knowledge of different wines and which regions produce each type

Excellent communication and organisational skills

A friendly and approachable manner

Thorough understanding of restaurant management procedures and customer service practices.

Ability to work flexible hours including nights and weekends

Qualifications andRequirements of the position

English as a first or second language (spoken written and reading)

Well groomed and presentable

Discretion and Loyalty

The ability to multi task

Excellent timekeeping

Flexible working hours (incl. working on bank holidays)

Necessary working permits