Sales Support Specialist
Sales Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our clientIMS Trading LLC Cleanlogic is looking to hire aSales Support Specialistin theAudubon market 19403!
Responsibilities
Sales Support
- Support the sales team with meeting preparations presentations and price quotes.
- Generate and distribute daily monthly and quarterly sales broker and distributor reports.
- Create and file master price quotes for prospects and customers.
- Generate adhoc reports as requested by the sales team.
- Maintain databases of sales records and respond to concerns to ensure customer satisfaction.
- Send sales and executive leadership team (ELT) reporting updates on important stock.
Meeting Coordination
- Schedule and organize trade shows managing documentation product transport and appointment preparations.
- Coordinate and send out meeting agendas in advance and alert required team members.
- Take notes and compile/send feedback from meetings.
- Assist in coordinating meeting scheduling and communication prior to/during shows.
Reporting and Analysis
- Regularly update and send key Pivot and Sales reports to the sales team.
- Produce monthly broker reports (AWG HGS UNFI SV KeHe).
- Prepare daily and weekly sales reports including updates to BloomGrowth scorecard.
- Generate OOS Item Distribution report and assist with allocation calculations.
Customer and Vendor Management
- Set up new customers brokers and prospects in the network and SAO systems.
- Manage Repositrak to keep customer information updated.
- Obtain and submit customerspecific documents including compliance certificates and insurance forms.
- Update pricing data customer info sheets and handle price discrepancies.
Trade Shows
- Manage all aspects of tradeshows including registration and necessary administrative documents.
- Coordinate travel details and finalize sample requests for shows.
- Track show expenses and ROI and gather feedback for improvements.
Sample Requests
- Act as the main point of contact (POC) for new sample requests.
- Fill out and submit sample request forms coordinating followups and tracking information.
CRM Management
- Serve as administrator for Pipedrive managing data and generating routine reports.
- Train domestic and international sales teams on Pipedrive usage and new capabilities.
- Manage track and update processes through Pipedrive.
Processes and Procedures
- Analyze operational processes causing delays and propose solutions.
- Communicate any changes to all affected groups and provide reminders on processes.
- Maintain templates for repeated tasks to speed up delivery.
International Coordination
- Main POC for all international customer orders and customer service.
- Assist with international forecasting processes and communicate with the China team for inventory planning.
- Update the SAP system with relevant information as needed.
General Administrative Support
- Complete various administrative tasks and other duties as requested.
- Maintain strong knowledge of industry trends and company operations.
- Collaborate with Product Development on new item launches and required company information in vendor portals.
Requirements
- A minimum of three years of experience in a similar role within the retail or consumer goods packaging industry; prior experience in the beauty or cosmetics sector is preferred.
- Bachelors degree in Business Management or a related field is preferred.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint) and sales applications.
- Excellent communication skills with strong leadership and interpersonal abilities.
- Highly organized and detailoriented with exceptional timemanagement skills.
- Ability to adapt to a fastpaced and constantly changing environment.
- Familiarity with CRM systems is a plus.
Mental/Cognitive &Physical Requirements: (with orwithout the aid of reasonable accommodation and medical devices)
- Ability to engage effectively communicate and collaborate with diverse individuals.
- Capacity to maintain professionalism and emotional regulation in highpressure situations and when managing interpersonal challenges.
- Demonstrated ability to work collaboratively and constructively in a team environment.
- Ability to work based on scheduled hours at our facility in Audubon PA.
- Capacity to perform prolonged periods of work in a stationary position in an office setting.
- Ability to comprehend and analyze documents.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
