Job Classification:

What you will do

The Global Investor Services group partners with Portfolio Management Business Development Fund Operations and other groups to provide our clients their consultants and prospective clients with high quality reporting & accurate and timely information and analysis that is transparent and is easy to interpret. The successful candidate will have the opportunity to grow within the organization and to learn about the alternatives industry work closely with fund portfolio teams and be part of a collaborative global team with direct exposure servicing global institutional investors.

The Investor Services team is a client facing team and is responsible for supporting the sales and diligence efforts managing client and fund activities such as client onboarding fund reporting and client deliverables; as well as overseeing key systems that support the sales process and client experience such as Salesforce and InvestorFlow (client portal).

This role requires strong written and verbal communication skills in English and Spanish as this role will be supporting our Latin America products and investors from either our Atlanta Chicago Miami Newark or New York office.

What you can expect

• Oversee investor inquiries and deliverables across several alternative investment funds.
• Serve as a PlayerCoach while managing and training team members.
• Manages client onboarding and transfers including KYC/AML reviews and ASL verification.
• Oversees our fund administrator on deliverables and the production of client deliverables.
• Helps draft client communications for adhoc fund updates and notifications.
• Resolves data discrepancies to ensure consistency and accuracy.
• Analyzes our client data and identifies trends and themes for reporting to senior management.
• Manage projects and initiatives to drive efficiency across the team.
• Strong ability to think strategically and help develop creative solutions and enhancements to better service our clients and consultants.
• Address adhoc requests from Investment teams and other internal partners promptly and accurately.
• Ability to independently manage complex investor requests and issues propose solutions and coordinate across various functional groups.
• Ability to lead complex transactions from start to finish including transfers and secondary sales collaborate with crossfunctional teams and provide guidance and support to clients throughout the transfer process.
• Serve as the subject matter expert and allaround resource for supporting our clients and internal stakeholders.

What you will bring

• Bilingual in English and Spanish is a must.
• Bachelors degree in accounting finance or related field
• Minimum of 57 years of experience in client services investor relations or a similar function in the investment management industry.
• Excellent analytical and problemsolving skills.
• Strong critical thinking attention to detail and scrutiny of performance data and analytics
• Selfstarter with strong accountability and adaptability skills highly organized and takes initiative with a positive attitude toward work.
• Excellent communication skills and experience communicating with clients external partners and senior management.
• Experience working across functional groups and ability to work independently and within a team.
• Excellent organization project management and time management skills
• Ability to effectively work in a fastpaced deadline driven dynamic environment.
• Strong proficiency in Microsoft Excel and experience with MS PowerPoint

What will set you apart

• Real Estate or other Alternative Investment experience and previous client facing responsibilities.
• Power BI capabilities is a plus adding an edge to your analytical capabilities.

*We know not everyone will meet 100 of the requirements however we encourage you to apply if you think your skills are a good fit for this role.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $125000$135000. Specific pricing for the role may vary within the above range based on many factors including geographic location candidate experience and skills.

About PGIM Private Alternatives

PGIM Private Alternatives manages $319billion gross aum/aua in private alternatives strategies across private credit real estate agriculture sustainable investing infrastructure and private equity. These strategies are managed by PGIM Real Estate (est. 1970 PGIM Private Capital (est. 1925 and Montana Capital Partners (est. 2011.

Through our investment financing asset management and talent management approach we engage in practices that ignite positive environmental and social impact while pursuing activities that strengthen communities around the world. When you join our team you will find yourself inspired by an inclusive company culture that believes that diversity of all kinds allows us to develop better and more innovative solutions for our clients.

What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level.