Client Experience Ambassador Front Desk
Client Experience Ambassador Front Desk
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Job Description
Client Experience Ambassador
Do you want a rewarding career with a strong sense of purpose To help heal through healthy relationships
Intermountain is expanding and were hiring! We are looking for an energetic adaptable purposedriven and dedicated person to join our team as our Client Experience Ambassador. This person will work with all employees on various tasks and projects and be the first contact with our clients and their families. Join us in creating nurturing environments where children can thrive and grow!
- Why Join Intermountain:
- At Intermountain its more than a job; its Heart Work.
- Over 115 years impacting on the lives of children and families
- A dynamic and supportive team dedicated to your growth
- Gain expertise in our nationally recognized developmental relational model through immersive handson training
- Holistic relationshipbased approach to healing and care
- Enjoy an amazing benefits package that supports your wellbeing and growth
To be successful in this role you will:
- Provide Exceptional Client Support: Serve as the frontline representative of our mental health providers ensuring that clients receive the highest level of care understanding and support. Respond to inquiries requests and concerns with compassion and empathy ensuring that each client feels valued and heard.
- Appointment Coordination:Facilitate scheduling and coordination of appointments between clients and mental health professionals ensuring seamless communication and timely access to care.
- Relationship Building: Cultivate strong relationships with clients to understand their individual needs and provide personalized assistance throughout their journey with our mental health services.
- Client Advocacy: Act as a dedicated advocate for our clients ensuring their voices are heard and their concerns are addressed by the appropriate teams within the organization.
- EnhancingServiceDelivery: Collaborate with internal teams to gather client feedback suggestions and concerns contributing to the continuous improvement of our services and the overall client experience.
Qualifications:
- A minimum of a high school diploma or equivalent.
- Valid Montana Drivers License (or obtain within 60 days of employment)
- Must pass a Background check prior to start date
As your next employer we are excited to offer you:
- Employer sponsored health insurance for medical dental and vision
- Manageable productivity and documentation standards that align with our culture centered on worklife balance
- Work Schedule: Monday Friday
- Competitive Salary Range $18 $20 per hour DOE
- Immediate Retirement contribution and Employer match of up to 4 of your income through Wespath after your first year with full vesting
- Paid Personal and Holiday Leave
- Culture that honors and celebrates employee mental wellness and sustainability
We look forward to getting to know you!
Intermountain Deaconess Childrens Services is an equal opportunity employer.
Employment Type
Full-Time
