Community Concierge
Community Concierge
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1 Vacancy
Job Description
Job Details
Description
Who We Are
Core Spaces (Core) is more than a real estate company its a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live) GRIT (We Got This) LIFT (Help Each Other Win) SHINE (Bring Your Full Self) UPHOLD (Never Break Trust) GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.
What We Do
Founded in 2010 Core is a vertically integrated company focused on acquiring developing managing and lending across the student housing and buildtorent (BTR) sectors. Its residential communities feature worldclass amenities progressive design and hospitalitydriven client service. In its awardwinning student portfolio Core currently owns and/or manages over 45600 beds* and has a pipeline of over 45000 beds* in various stages of development. Cores BTR division currently has over 3000 homes under development and in its pipeline in highgrowth metros across the country. For more information visit www.corespaces.
*Portfolio and pipeline numbers as of November 2024
Position Overview
The Community Concierge plays a vital onsite role in ensuring smooth daytoday operations within the leasing office of the property. From conducting prospect tours and followups to spearheading internal and outreach marketing endeavors resident retention efforts and overnight oncall duties they are the cornerstone of resident satisfaction and community engagement. Additionally the Community Concierge may assist with various clerical or officerelated tasks as required showcasing adaptability and a commitment to excellence in all aspects of their role.
What You Will Do
- Ensure availability to work a minimum of 15 hours each week as determined by the Community Manager
- Commit to working full shifts which consist of a minimum of 3 hours per shift onsite at the property.
- Be flexible to work additional hours including evenings weekends and overtime as needed
- Assist with moveouts turn and moveins that extend beyond normal parttime hours
- Complete all prospect tours of the community
- Responsible for following up with assigned prospects in a timely manner.
- Responsible for planning implementing and performing marketing duties and resident events
- Maintain Lifestyle by Core brand standards across the community
- Assist in securing partnership opportunities for the community
- Curate content for social media and marketing materials
- Post to social media as directed by the Community Manager
- Create marketing materials using Canva
- Responsible for evening and/or overnight oncall and round duties
- Present to student organizations and attend sponsored events on behalf of the community
- Assist in outbound marketing and leasing activities as needed
- Complete special projects as assigned by the Community Manager
- Ensure compliance with all Core Spaces Policies and Procedures
- Responsible for ensuring product presentation always meets brand and company standards
Ideally youll have
- High School Diploma or comparable degree
- Proven ability to lead and contribute effectively within various organizational settings or groups
- The utmost level of integrity in all instances and shows respect towards others and towards company principles
Youll crush it if you have experience with
- Ability to write and speak effectively using appropriate conventions based on the situation
- Actively listening to others asking questions to verify understanding and providing feedback with tact and consideration
- Efficiently using time by prioritizing and planning work activities
- Sharing key information with others involved in a project or effort working in harmony to accomplish objectives responding with enthusiasm to directives and showing support for departmental and organizational decisions
- Proficient in Microsoft Office Google Suite
Physical Demands
- Maintaining body equilibrium to prevent falling when walking standing or crouching on narrow or slippery surface.
- Substantial movements (motion) of the wrist hands and/or fingers in a repetitive manner
- Must be able to lift and move objects weighing up to 50 pounds regularly as required by the demands of the job. This may include bending stooping and lifting throughout the workday.
- Bending stooping and reaching several times through a shift.
- Must be able to see clearly with or without corrected vision.
- Ability to drive to and from client locations this may involve sitting for extended periods of time.
- Manual dexterity sufficient to reach/handle items and work with the fingers
- Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)
Work Environment
- Welllighted heated and/or airconditioned indoor office setting with adequate ventilation
- Occasionally participates in property walks or outdoor marketing events where walking and standing for longer periods is necessary
- Moderate noise (examples: business office with computers and printers)
Work Hours/Schedule
- Additional workload and hours may be required during the turnover period on site.
Disclaimer: Please note that job responsibilities reporting lines and duties outlined in this job description are subject to change to meet the evolving needs of the organization.
As an Equal Opportunity Employer Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.
Employment Type
Part-Time
