Receptionist
Receptionist
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Job Description
Position
Receptionist
Location
Edmonton AB
Type
Full Time
Salary
Starting at $48000
What will you do
- Knowledgeable of the programs and services offered by Prospect; provides clients and interested parties with information in regards to a particular service or program offered by Prospect
- Greets and pleasantly engages with visitors ensuring they sign in
- Acts as central point of contact for staff and client requests and prioritizes tasks based on urgency
- Orders secures and maintains all necessary office supplies ensuring no interruption in service
- Receives and responds to all incoming phone calls voicemails mail email faxes and general inquiries with accurate information as per policy/procedure
- Assists Administration IT and/or Facilities teams with equipment troubleshooting
- Distributes and receives shipments couriers mail and faxes
- Updates all contact lists on a timely basis to include new contacts and modify existing ones
- Provides support with data entry and data analysis as required
- Ensures consistent messaging is adhered to in all written communication
- Assists to manage equipment inventory and bookings
- Assists with meeting room bookings for internal team members
- Coordinates phone system and updates company directory
- Cares for and controls company letterhead and prints letters as required
- Performs mail merges; prepares and prints various labels
- Assists in document control shreds confidential and sensitive documents when required
- Assists the administration team with event planning catering and food preparation room set up and tear down
- Maintains/cleans general administrative areas: front reception boardroom file room storage space and back station
- Assists support and direct staff with various one off duties such as typing up notes various documents and intake forms formatting documents laminating preparing V Cards preparing and distributing certificates ASL class preparation price checking providing receipts for service updating the client money tracker and recording training
- May assist with Mobius entries
- Complies with company policies/procedures provincial privacy and other job related legislation
- Champions Prospects goals vision mission and brand pillars
What does it take to do this job
- Postsecondary education preferably in an Administration program
- 2 years of professional experience including 1 year or reception experience and demonstrated reliability shown in past positions or in education
- Some postsecondary education and/or an equivalent combination of education and professional experience will be considered
- Intermediate to Advanced skill level in Microsoft Office (Word Excel Outlook and PowerPoint); experience in Mobius or other related applications/programs is an asset
- Strong verbal and written communication skills with experience in writing professional letters and business emails compiling reports and charts and building creative presentations
- Solid interpersonal and client service skills with the ability to work effectively with a variety of stakeholders including Clients Program Supervisors and other administrative staff
- Proven ability to multitask and efficiently respond to changing priorities
- Demonstrated ability to work in a confidential environment and handle highly sensitive information
If you require an accommodation in order to participate in the application or selection process please contact the HR/Recruitment department at .
Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.
Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:
Enthusiastic
Prospect approaches every opportunity with enthusiasm. We drive change with energy optimism and commitment. Anyone who walks through our doors can feel the positive energy.
Professional
In every facet of our work our actions show a commitment to professional management and service delivery. Prospect is accountable ethical and honest.
Innovative
Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking why not aids progress. Solutions are created when we think beyond traditional boundaries.
Inclusive
Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair healthy and highperforming environment where everyone is respected encouraged and motivated and their contributions help Prospect attain its goals.
Collaborative
Prospect seeks different perspectives. All parties must be engaged including forprofit notforprofit funders and government. Only by understanding all points of view can we create inclusive workplaces.
Employment Type
Full-Time
