Program Coordinator - Toyota Sports Complex - Full Time 8 Hour Days Exempt Non-Union

The Program Coordinator is responsible for providing clerical administrative analytical support and assistance to the administrative team consisting of director manager and/or physicians. He/she performs operational analysis to determine the administrative needs of the department. This positon will serve as a knowledgeable point of contact for incoming communications in providing world class customer service at all times. The position requires daytoday team interaction with liaison between and coordination of a wide range of internal and external constituencies involved in program activities. The Program Coordinator will organize data analysis for the program using data from the organization. The coordinator will be responsible for completing reports daily weekly monthly and/or annually to showcase the growth and benefits of the program across the organization. This will include team data reports and productivity. It is expected that the coordinator will be dedicated to the mission of our work and will take independent initiative to ensure all work is completed on time.

Responsible for providing analytical /clinical support and assistance to the Provider and service line management team including but not limited to assisting with all aspects of patient care scheduling and coordinating the outpatient clinic patient appointments follow up visits and surgery scheduling. This individual will also assist with operational analysis such as the scheduling postsurgical patient care appointments and organizing an efficient case flow of the clinics scheduling and determining the administrative needs for the service line. The Program Coordinator must have excellent communication interpersonal organizational and analytical skills. This position will serve as a knowledgeable point of contact for incoming communications from Referring providers Patients faculty staff members and/or external constituencies specializing in providing world class customer service at all times. The position requires daytoday team interaction with liaison between and coordination of a wide range of internal and external constituencies involved in patient care. The coordinator will organize and manage data analysis for the service line using data from the organization. The coordinator will also assist the multidisciplinary team in managing the care of patients through all phases of intake and evaluations listed by acting as a liaison between the clinic and the referring physicians. Additionally this person will also coordinate calendars and priorities throughout the day as well as independent and collaborative projects as needed.

Essential Duties:

• Provides administrative support in the development implementation and promotion of service line function.
• Serves as a principal liaison between Referring providers faculty and staff other departments and/or external constituencies on daytoday programmatic operational and clinical issues; may facilitate meetings special projects and problem resolution.
• Coordinates activities of support staff consultants faculty and/or volunteers engaged in implementation and administration of service line objectives.
• Researches gathers organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents results and recommendations to supervisor.
• Collects and analyzes data; prepares schedules and special reports; maintains program/project records and statistical information.
• May perform specialized activities of a programmatic nature in direct support of the accomplishment of service line objectives and protocol.
• May supervise and train lower level staff student employees as appropriate.
• Ensure technology is used correctly for all operations.
• Maintains a safe environment in accordance with standards policies and safety regulations. Ensures compliance with infection control policies.
• Promotes security by alerting appropriate personnel for safety fire and other unsafe situations. Reports any unusual occurrences to supervisor.
• Participates in inservice education programs and professional associations.
• Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Bachelors Degree Degree in a related field.

• Req 2 years In a related field.

• Req Ability to manage multiple projects.
• Req Knowledge of Principles and practices of office management modern office equipment and software applications.
• Req Requires effective written and oral communications judgment and tact and a broad understanding of policy and procedures.
• Req Ability to show strong attention to detail.
• Req Ability to perform at high levels in a fast paced everchanging work environment and successfully adapt to changing priorities and work demands.

Preferred Qualifications:

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.

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