Eviction Diversion Coordinator
Eviction Diversion Coordinator
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$ 50000 - 70000
1 Vacancy
Job Description
Title: Eviction Diversion Coordinator
Supervisor: Project Director Landlord Housing Partnership and Eviction Diversion
Salary Range: $50000 to $70000
Hours of Work: 8:30 a.m. to 5:00 p.m. MF
Location of Work: 3350 Commercial Drive Anchorage AK 99501
Grant funded: This position is funded through grant programs and ongoing employment will be contingent upon subsequent grants to maintain the program(s).
Organization Overview: We unite caring people to give volunteer and take action to remove barriers to opportunity and solve our communitys toughest challenges. Our focus is on education financial stability and health the building blocks for quality of life and a strong community. The expected end date for funding of this position is currently 09/30/2025.
Position Overview: The Eviction Diversion Coordinator will primarily coordinate and administer the work of the Eviction Diversion program. This position is responsible for coordinating payments for past due rental assistance from partner agencies which includes processing referral information gathering documentation from landlords and tenants processing payments and supporting community providers involved in United Ways housing initiatives. This position will also support United Ways Landlord Housing Partnership and Home for Good project as needed. This position is responsible for supporting landlords case management teams and other community providers involved in United Ways housing initiatives.
Roles & Responsibilities:
- Process referrals to the Eviction Diversion program including calling and collecting documentation from tenants and landlords.
- Determine eligibility and process assistance payments.
- Provide referrals to related community resources.
- Develop and maintain relationships with partner agencies that provide services to individuals and families at risk of homelessness.
- Conduct outreach to landlords landlord groups and/or associations present information about the program(s) and build landlord partnerships.
- Support coordination and communication among case management providers including topics of landlord relationships housing retention and case conferencing. Provide targeted guidance to ensure that housing and services adhere to evidencebased best practices and coordinate additional technical assistance where needed.
- Support United Ways other housing programs including Landlord Housing Partnership and Home for Good.
- Provide support for data quality performance management and sustainability.
- Participate in regular project governance meetings for housing programs and initiatives.
- Provide support for data quality performance management and sustainability.
- Participate in regular project governance meetings for housing programs and initiatives.
- As a frontline ambassador for United Way of Anchorage and an individual who will interact with a variety of donors volunteers and community partners maintain current awareness of program priorities strategic plan goals recent accomplishments and laudable program milestones.
- All other duties as assigned.
Key Competencies:
- Strong project management skills: ability to lead and coordinate multiple workstreams without sacrificing excellence or accuracy.
- Comfort working with data and a resultsoriented mentality.
- Exceptional interpersonal and relationship management skills; ability to successfully manage complex situations; strong active listening and empathy skills.
- Ability to find common ground and effectively facilitate discussion among stakeholder groups with divergent views.
- Sense of humor and the flexibility to regularly incorporate feedback and ability to create and maintain a positive productive attitude in the face of challenges.
Education Skills & Qualifications:
- 4 years of work experience or a bachelors degree in social services public health or related field including a minimum of 2 years of experience working with persons who have complex life circumstances such as: mental health conditions and other disabilities complex trauma; substance use issues; and homelessness.
- Experience interacting with social service teams teaching adult learners or prior experience with multiple disciplines and cultures is desired.
- Knowledge of available community resources in Anchorage especially resources that can benefit people experiencing homelessness or at risk of homelessness.
Personal Competencies:
- Know Yourself Demonstrate selfawareness selfmanagement and continual growth and learning. A person who knows themselves can identify their thoughts feelings and wants and then effectively put them into words in the moment. They are aware of their patterns strengths and limitations and they seek feedback and knowledge to continually learn and grow from their experiences.
- Understand Others Demonstrate interpersonal awareness and the ability to be inclusive. A person who understands others knows that everyone has their own experience of any given situation. They seek to understand all perspectives and leverage the generative nature of differing options and experiences so that outcomes are of the highest priority.
- See the Whole Demonstrate organizational and political awareness relationship building skills and effective decision making. A person who sees the whole understands how UWA is connected in vision mission and function. They can balance UWA partner organizations donors and community member interests to make effective decisions as well as champion decisions that have been made. They know the importance of relationships in understanding all perspectives and demonstrate effective group behaviors.
- Create an Environment of Success Demonstrate the ability to provide personalized recognition and celebrate successes and display characteristics of interpersonal influence. A person who creates an environment of success can clearly articulate their vision and expectations to their team and garner commitment. They ensure accountability and continued success through feedback coaching and recognition.
- Model the Way Demonstrate ethics and integrity consistently walking the talk. A person who models the way is highly credible. They do what they say they are going to do. They consistently excel by aligning their personal actions with shared values.
Apply online or by sending your resume to Brittany Luster Human Resource Specialist
Required Experience:
IC
Employment Type
Full-Time
