Receptionist
Receptionist
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Job Description
Position: Host
We are seeking a dynamic outgoing and customerfocused venue host to join our team. The successful candidate will be responsible for greeting guests managing reservations and seating arrangements and providing an exceptional dining experience for all guests. If you have a passion for customer service a friendly demeanour and strive for perfection we would love to hear from you.
About us: The Oyster Shed is located in a serene spot on the banks of the Thames yet central to all the action in the City of London. It has a multitude of spaces both indoors and outdoors.
What we can offer you:
Access to our Career Pathway apprenticeships training and development courses
Free meals on shift
Weekly pay
Up to 28 days holiday per year
20 discount in all Youngs pubs and hotels
Share Save scheme
Company pension scheme
Responsibilities:
Greet guests upon arrival and provide a warm and welcoming atmosphere
Answer phone enquiries in a polite and professional manner
Manage reservations and seating arrangements in a timely and efficient manner
Assist the management team identifying and solving any potential complaints before they become an issue in a timely and satisfactory manner
Monitor wait times and provide guests with accurate wait time estimates
Respond to guest inquiries and concerns in a professional and friendly manner
- Collaborate with the front of house team to ensure a seamless dining experience for guests
- Generate some social media content to assist the Events & Marketing team
Required:
Previous customer service experience preferably in a restaurant or hospitality setting
Ability to multitask
Excellent communication skills both verbal and written
Strong attention to detail and organisational skills
Flexible with working hours
Employment Type
Part-Time
