Student Operations Assistant - Customer Support
Student Operations Assistant - Customer Support
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Salary Not Disclosed
1 Vacancy
Job Description
WE ARE YEPLY. WE KEEP YOU RIDING.
Are you a student looking for a dynamic entrylevel position in customer support Yeply is on the lookout for a proactive Student Operations Assistant to help streamline our customer engagement processes. If youre eager to learn and grow within a thriving startup this might be the perfect opportunity for you!
About Yeply
We are Yeply a modern Finnish startup thats revolutionizing bicycle repair. Our mission is to make bicycle maintenance and repair simple transparent and hasslefree. With over 105000 bikes serviced across Europe were just getting started!
Your Tasks
As a Student Operations Assistant in Customer Support you will:
Respond to customer inquiries promptly and efficiently.
Assist in scheduling and rearranging appointments to ensure optimal planning and time management.
Support daily operations by taking on manageable tasks from our Operations Planner adapting processes to fit a junior role.
Communicate with customers to confirm appointment details and gather necessary information.
Maintain high standards of customer service and data quality in our systems.
What Do You Bring to the Table
Respond to customer inquiries promptly and efficiently.
Assist in scheduling and rearranging appointments to ensure optimal planning and time management.
Support daily operations by taking on manageable tasks from our Operations Planner adapting processes to fit a junior role.
Communicate with customers to confirm appointment details and gather necessary information.
Maintain high standards of customer service and data quality in our systems.
Why Yeply
Be part of an international fastgrowing startup and contribute to meaningful projects.
Flexible hybrid work model: 2 days a week with a mix of onsite and remote work.
Handson experience in Customer Support with the opportunity to make a real difference.
This is a parttime student job. If you are ready to join our team and make a difference we would love to hear from you!
Employment Type
Full Time
