FYERS is a fastgrowing awardwinning trading and investment platform designed for active traders and investors. We are a bootstrapped company led by our founders who are extremely passionate about creating bestinclass value to our diverse customers employees and communities. With over 800000 customers and recognized as the ET Best Bootstrapped Startup of the Year 2023.
Why Join Us:
Immerse yourself in the dynamic world of capital markets.
Shape the future of digital finance by working on groundbreaking projects.
Collaborate with a diverse team of experts and visionaries.
Elevate your career with continuous learning and growth opportunities.
Requirements
Graphic Design:
Design engaging graphics for digital platforms social media posts website banners email campaigns and other marketing materials.
Collaborate with the marketing team to create visually appealing assets that communicate the brand message effectively.
Work with creative leads to develop graphics that support marketing campaigns and product launches.
Maintain consistency in style and tone across all visual content adhering to brand guidelines.
Use industrystandard design software such as Adobe Photoshop Illustrator InDesign Figma/Adobe XDand Coreldraw to develop highquality designs.
Creative Collaboration:
Collaborate with crossfunctional teams including marketing social media and product teams to ensure alignment on creative objectives and deadlines.
Provide creative input during brainstorming sessions to help shape campaign concepts and visual strategies.
Adapt designs for different markets while maintaining brand integrity and adjusting to cultural and linguistic nuances when required.
Project Management:
Manage multiple design projects simultaneously ensuring ontime delivery of assets.
Maintain an organized workflow keeping track of deadlines revisions and project priorities.
Ensure all graphic assets meet the technical and creative standards set by the marketing team.
Quality Control:
Conduct quality control checks to ensure all visual elements meet high standards of design excellence before final delivery.
Make necessary adjustments based on feedback from stakeholders to improve the overall quality and effectiveness of the designs.
Qualifications:
Bachelor s degree/Diploma in Graphic Design Visual Communication or a related field.
35 years of experience in graphic design with a focus on digital marketing and social media.
Proficiency in Adobe Creative Suite (Photoshop Illustrator InDesign) and other relevant design software.
Strong understanding of typography color theory and layout principles.
Excellent attention to detail and ability to follow brand guidelines.
Ability to work both independently and collaboratively in a fastpaced environment.
Strong communication and time management skills.
A portfolio showcasing relevant graphic design work.
Preferred Qualifications:
Experience in UI/UX design.
Familiarity with motion graphics and video editing tools like Adobe After Effects.
Knowledge of current design trends and marketing strategies
Benefits
Imagine joining a team where your wellbeing is paramount offering you full access to fitness facilities virtual medical consultations and flexible leave options. Enjoy the peace of mind with toptier group medical coverage robust personal accident protection and extensive term life insurance for you and your family. Celebrate your successes with individual and team awards in a culture that values trust and openness ensuring your achievements are always recognized. Elevate your career with our clear advancement pathways internal mobility options and leadership development programs. Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness.
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We are
Great Place to Work Certified
Recognized by Great Place to Work India
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Role Overview: The CRM / CLM lead will spearhead customer relationship and lifecycle management strategies to drive customer acquisition, engagement, retention, and profitability. This role will involve the design, implementation, and optimization of systems and processes to enhance customer experience and maximize customer lifetime value (CLV). Key Responsibilities: Strategy Development and Develop and implement comprehensive CRM and CLM strategies aligned with the organization s business goals. Lead initiatives to optimize customer segmentation, targeting, and engagement across various channels. Analyze customer journeys to identify pain points and areas for improvement in client interactions. Technology and Systems Oversee the selection, deployment, and management of CRM pla orms and tools. Collaborate with IT and Data Analytics teams to integrate CRM systems with other pla orms for seamless customer data management. Ensure data accuracy and integrity across CRM systems while maintaining compliance with data protection regulations. Customer Engagement and Retention Design and implement personalized campaigns to improve customer satisfaction, loyalty, and retention. Monitor customer behavior and develop strategies for proactive engagement to prevent churn. Foster a culture of customer obsession across the organization. Performance Analysis and Reporting Set KPIs and performance metrics for CRM and CLM initiatives. Analyze data to measure the effectiveness of customer lifecycle strategies and provide actionable insights. Prepare detailed reports and present findings to senior management. Key Requirements: Education: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. A Master s degree is preferred. Experience: 7 10 years of experience in CRM, CLM, or related roles within the financial services or stockbroking industry. Strong knowledge of customer relationship management pla orms (e.g., Clever Tap , Zoho, HubSpot) and data analytics tools. Proven ability to design and implement data-driven customer lifecycle strategies. Deep understanding of stockbroking or financial services industry dynamics, regulations, and customer behavior Core Competencies Customer-Centric Mindset: Demonstrated ability to place customers at the core of all decisions. Analytical Thinking: Strong problem-solving and data interpretation skills. Communication: Exceptional written and verbal communication skills. Leadership: Experience leading cross-functional teams and driving organizational change. Tech Savviness: Proficiency in leveraging technology for customer engagement and lifecycle management. If you are passionate, creative and would like to grow with us in this journey, then please apply with your latest profile which will help us review fitment and connect.