Floor Manager
Floor Manager
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Job Description
Job Overview:
We are seeking a dedicated and detailoriented Restaurant Floor Manager to oversee the daily operations of our Front of House (FOH) team. The ideal candidate will be a reliable creative and strong leader who can help maintain an enthusiastic team and exemplify the core values that guide our company. This role will manage service 5 days a week ensuring smooth operations and exceptional guest experiences. Additional responsibilities include FOH scheduling order management cash handling and ensuring compliance with California Health Code standards.
Our Mission & Core Values:
At Sunflower Caffe our mission is simple: Treat every day like its a party at our house and everyone is invited! Make sure guests feel welcome by keeping the snacks stocked staying on your toes and keeping the place sparkling clean.
Core Values
We believe these core values will help you excel at Sunflower Caffe and beyond:
- Be Yourself!
- Be adventurous openminded humble and charitable.
- Value honesty authenticity and building positive relationships.
- Work passionately with selfdiscipline and integrity.
- Dont forget to have fun and put on a show!
Key Responsibilities:
Manage Daily Service:
- Oversee daily restaurant floor operations ensuring guests feel welcomed and valued.
- Lead the FOH team to deliver exceptional guest experiences resolving any issues promptly.
- Maintain a visible presence assisting servers bartenders and hosts as needed.
Staff Management:
- Create and manage FOH schedules to ensure shifts are appropriately staffed.
- Support team growth by providing training and encouraging accountability for service standards.
- Lead preshift meetings to align the team with daily goals and updates.
Order Management:
- Handle FOH orders including beer & wine coffee nonalcoholic beverages and dry goods.
- Manage inventory levels and supplier relationships to ensure timely deliveries.
- Monitor product quality maintain accurate stock counts and manage storage.
Health and Safety Compliance:
- Enforce California Health Code standards ensuring food safety and sanitation protocols are upheld.
- Regularly inspect FOH areas to ensure they are clean and organized.
- Maintain food safety logs and records.
Cash Handling:
- Manage the vault log endofday cash deposits and staff meal payments.
- Conduct endofday checkouts with servers collecting cash owed to the house.
- Ensure accurate recording of all cash transactions.
Customer Service Excellence:
- Set the tone for excellent customer service by demonstrating a guestfirst attitude.
- Respond to guest feedback and reviews both online and in person.
Administrative Tasks:
- Track daily sales guest counts labor costs and cash flow.
- Collaborate with the General Manager to meet operational goals and budget targets.
Qualifications:
- Previous experience as a floor manager or in a similar role in a highvolume restaurant.
- Strong leadership skills with the ability to inspire and motivate a team.
- Organizational skills and a keen eye for detail.
- Familiarity with California Health Code regulations.
- Experience with inventory management and vendor relations.
- Strong communication skills and a passion for exceptional customer service.
- Experience with cash handling and attention to detail.
Working Conditions:
- Must be able to lift 50 lbs.
- Physical ability to stand walk and lift for extended periods.
Required Experience:
Manager
Employment Type
Full-Time
