WoodSpring Suites Guest Attendant - Part Time
WoodSpring Suites Guest Attendant - Part Time
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
Woodspring Suites Guest Attendant Part Time Alcoa/Knoxville Louisville
Employee Type:
Part Time Non Exempt
Description
Positive. Professional. Problemsolver.
This is a highly visible parttime customer service role at Woodspring Suites. More often than not you will be the face of the property and the first point of contact for our guests. Responsible for office operations in the absence of the General Manager and Assistant General Manager you will successfully assure front office operations exceed standards.
Performance based culture We work hardandwe play hard respecting the balance between personal life and work life. We offer equal opportunity and advancement based on merit operating with a small efficient team of hospitality professionals.
Compensation: Hourly dependent on experience.
Essential Functions:
- Part time schedule 2527 hours per week (days vary by location and staffing need).
- Oversee the daily operations of the property in the absence of the Managers including; reservations renewals checkouts and checkins.
- Review and approve transmittals and other front office paperwork and reports.
- Ensure team member attitude of attentiveness and anticipation of guest needs.
- Give tours to potential guests and be able to ask for and close the sale.
- Ensure proper delivery of guests special requests (i.e. linen request for sofa sleeper).
- Inspect studios for cleanliness and proper preventative maintenance.
- Ensure the security needs of the property and guests are met.
- Respond to requests from immediate supervisor and follow up with immediate supervisor.
- Assist the Property Attendant in housekeeping with the days needs.
- Wash dry and fold laundry as needed.
- Administration of keys.
- Know property emergency procedures.
- Manage inventory and assist with budget control.
- Ensure proper uniform standards are followed throughout departments.
- Familiarize yourself with area attractions and services to accommodate guests needs.
- Suggest/Sell services and amenities to accommodate guests needs.
- Review studio inventory and work within guidelines.
- Assist in maintaining accounts.
- Make outgoing marketing calls and other various marketing activities as requested.
Qualifications:
- Oneyear experience in customer service; hotel operations preferred
- Knowledge of lodging point of sale systems
- Excellent communication skills needed to make outbound telephone sales call
- Bilingual preferred; must speak English
- Excellent oral organization and written communication skills
- Have reliable transportation
- Selfstarter able to prioritize multiple projects and meet deadlines under pressure
- Strong organizational time management skills and problem solving skills
- Proactive and aggressive in solving problems
Physical:
- Repetitive stairclimbing
- Kneeling and/or squatting
- Climbing ladders
- Lifting 20 lbs over head
- Pushing and pulling 20 lbs
- Standing for prolonged periods
Hotel Management and Consulting Inc. reserves the right to modify change or apply this job description in any way the company desires.This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position.This job description is not an employment contract implied or otherwise. The employment relationship remains at will.These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race color religion sex gender identity sexual orientation pregnancy status as a parent national origin age disability (physical or mental)political affiliation military status or other nonmerit based factors.
We comply with applicable federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall job transfer leaves of absence compensation and training. In the event of a favorable hiring decision we participate in EVerify.
Any form of unlawful harassment of employees or applications for reasons based on race color religion gender identity sexual orientation national origin age disability or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.We are a Drug Free workplace.
Employment Type
Part-Time
Key Skills
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