Casual Hire Student Services Specialist Department of Social Work
Casual Hire Student Services Specialist Department of Social Work
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Job Description
Description
****Applicants seeking shortterm or parttime work with the University of Hawaii may apply forCasual Hireappointments which include administrative professional and technical APT or instructionaltype positions. Because of the temporary nature of these appointmentsCasual Hireemployees are not eligible for most benefits provided to regular Board of Regents or Civil Service employees.Casual Hireappointments may last for up to 89 days for fulltime employees and up to 1 calendar year for parttime employees.
Title: (Casual Hire) Student Services Specialist (Department of Social Work)
Position Number: *****Casual Hire
Hiring Unit: Thompson School of Social Work & Public Health
Location: Honolulu HI
Date Posted: April 2 2025
Closing Date: April 15 2025
Salary: Commensurate with qualifications and experience.
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary
Funding: Tuition Funds
Other Conditions:
This is NOT a remote position job requires inperson work.
To begin approximately April 2025; pending availability of funds and actual staffing requirements.
Duties & Responsibilities
- Provides PreSocial Work advising processes change of major requests and updates PreSocial Work enrollment records.
- Assists with the development interpretation and implementation of policies procedures instructions and guidelines as they relate to admissions and student services activities.
- Assist with BSW and MSW admissions process from receipt of application to matriculation into program.
- Coordinate with the Outreach College on Distance Education admissions.
- Organize review process for scholarship opportunities for students
- Manage daily office operations and tasks including managing phone calls emails and walkin inquiries from prospective/current students faculty and staff.
- Develop and implement process/procedures to monitor and report student enrollment (admissions graduation transfers etc. including unclassified students.
- Monitor undergraduate and graduate student records and assist with the development of reports.
- Update application materials and other department processes in department technology tools such as Kuali SWCAS Lamaku etc.
- Communicate with external programs units and others to maintain current and accurate information on School programs and their requirements.
- Assist with the administration of electronic waiver exams manage the grading process and submit necessary paperwork for course waivers to reflect in STAR.
- Coordinate with other departments on campus and agencies or institutions external to the campus on matters pertaining to records and/or courses including transfer or waived coursework.
- Process registrations student confirmations release and followup forms and other faculty/student communication and documentation
- Participate in weekly program and department meetings to provide updates on student services to relevant committees.
- Draft compile and distribute the weekly Student Services newsletter.
- Create review and maintain documentation for graduation checks and degree verification.
- Monitor and report student enrollment and registration data to Department and Program chairs to inform course planning and enrollment management activities.
- Support the distribution of students to faculty advisors update advising lists and documentation
- Update and maintain student service related listservs and other communication strategies
- Other Duties As Assigned.
Minimum Qualifications:
- Possession of a baccalaureate degree in Social Work Social Sciences Education or related field and 1year(s of progressively responsible professional experience with responsibilities for student services; or equivalent education/training or experience.
- Functional knowledge of principles practices and techniques in student services demonstrated by knowledge understanding and ability to apply concepts terminology.
- Functional knowledge and understanding of principles theories federal and state laws rules regulations and systems associated with student services.
- Demonstrated ability to recognize problems identify possible causes and resolve the full range problems that may commonly occur in the student services.
- Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team members and individuals.
- Demonstrated ability to operate a personal computer and apply word processing software.
- Any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
Desirable Qualifications
- Knowledge and experience of the Banner and STAR student information systems.
- Familiarity with University of Hawaii policies and procedures related to student services.
- Familiarity with the structure procedures and policies of the University of Hawaii Records and Admissions and the UH Manoa Graduate Division Records and Admissions offices.
- Familiarity with admissions processes of academic programs.
- Knowledge and experience of records keeping data analysis and data management.
- Experience working directly with diverse populations of students.
To Apply: Click on the APPLY button on the top righthand corner of the screen to complete an application and attach the following REQUIRED documents/information.
1. Current resume or curriculum vitae;
2. A cover letter describing how you meet the minimum and desirable qualifications;
3. Names and contact information (including email addresses) of at least 3 professional references;
4. Official transcripts or equivalent documents from the institution confirming the highest educational degree relevant to this position (copies acceptable official originals required upon hire)
Note: If you have not applied for a position before using NeoGov you will need to create an account.
Inquiries: Lauren Saito
EEO Clery Act ADA
The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a casebycase basis. For further information please refer to the following link:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
