Safety and Security Base Services Liaison
Safety and Security Base Services Liaison
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Job Description
Summary
Learn how Metro connects you with what matters
This opportunity is open to current King County Employees only.
The Safety Security and Quality Assurance (SSQA) Divisionat Metro Transit is seeking two 2Safety and Security Base Services Liaisonsto join our Safety and Security Servicesteam to support the Rail Division.
The Safety and Security Base Services Liaison is essential for promoting and ensuring the safety and security of Metros Operations. By bridging the gap between frontline employees Transit Operations staff and the Transit Police Unit the Safety and Security Base Services Liaison facilitates effective communication and collaboration by streamlining reporting processes assisting with safety committee activities such as outreach and tabling and ensuring compliance with safety standards. This role includes organizing safety and security trainings conducting regular field visits and retrieving processing and distributing CCTV footage following chain of custody protocols.
By serving as the critical connection point in these processes the Safety and Security Base Services Liaison ensures that frontline employees are wellequipped to interact with safety and security processes and systems across Metros operations and maintains the integrity and accuracy of records provided to Base Chiefs Superintendents Transit Police SSQA Risk Management and other internal and external clients. This work directly supports Metros ability to provide faster more efficient customer service to our employees clients and community.
The Safety and Security Base Services Liaison is a Project/Program Manager II (PPM II) classification and will report to the Safety and Security Services Superintendent.
About the Safety Security & Quality Assurance Division:King County Metro Transits SSQA Division provides leadership and the highest level of support and customer focus to continuously improve Metros safety culture and security practices to best protect Metro employees patrons and the communities we serve from unintentional and intentional harm.
Recruitment Information: This recruitment will be used to fill two 2 career service Safety and Security Base Services Liaison positions. This recruitment may also generate an eligibility pool for future Career Service positions in this classification within the Safety and Security Services team valid for use up to 12 months at the discretion of the hiring authority. This recruitment is open to current King County Employees only and external candidates will not be considered at this time.Job Duties
- Provide consultant and informational support to internal and external customers including coordinating and engaging with various work groups entities operators and others.
- Perform tabling to help support educate and familiarize employees with report writing and other resources.
- Track reporting compliance for Operations employees using Security Incident Reports (SIRs) / Safety and Security Management (SSaM) reports and maintain a daily data tracker.
- Support survey outreach and tabling efforts to gain insight from end users.
- Streamline reporting access develop user guides and provide training and support to ensure effective use of SSaM.
- Collaborate with SSQA Data Administrator to implement changes and provide feedback.
- Monitor track and follow up on safety and security vulnerabilities and action items including conducting regular field visits and working with Transportation Safety & Security Administrators and Sound Transit partners to implement mitigations.
- Organize support and actively participate in Safety and Security committee activities including events representing SSQA.
- Work to standardize committees across all bases and facilities.
- Develop track monitor support and evaluate projects and programs.
- Monitor address and follow up on Security Incident Reports (SIRs) including coordinating with law enforcement risk management and operators submitting afteraction reviews and resolving lowlevel incidents.
- Post and update safety and security materials such as base bulletins Transit Safety Journals OSHA 300 and Operations safety reports.
- Create coordinate and support efforts to promote and advocate for safety related items information and initiatives including participation in tabling events and campaigns.
- Assist Emergency Management in conducting building life safety audits including fire drill tracking and reporting.
- Research and follow up on various Operators action items such as near miss locations signage in Transit centers and frequent accident locations as well as completing afteraction reports.
- Assist in delivering safety and security orientations and trainings.
- Assist in developing incident investigation reports including assisting the safety officer with retrieving processing and distributing CCTV videos as needed and general record management.
- Serve as a point of contact for providing safety and security information and scheduling for items including but not limited to reporting rereads and accident review boards.
- Coordinate support and assist Transportation Safety Administrators with various tasks such as:
- assisting in delivery of NEOGOV trainings
- providing supporting information regarding base needs/issues/trending topics
- organizing and supporting campaigning for safety items
- assisting in Facilities Inspections
- resolving State of Good Repair Safety Reports
- developing a new Job Hazard Analysisand performing an annual review
- assisting with the monitoring of CAPs log compliance
- assisting investigations of safety events including gathering and compiling relevant information
- Perform other duties as assigned.
Safety and Security Base Services Liaisonsmust model the following critical competencies:
- Accountability:Holds self and others accountable to meet commitments.
- Conflict Management:Handles conflict situations effectively.
- Effective Communication Skills:Clearly and effectively communicates across various platforms to diverse audiences while ensuring understanding.
- Instills Trust:Gains the confidence and trust of others through honesty integrity and authenticity.
- Quality DecisionMaking:Thinks critically and makes good timely decisions
- Planning and Aligning:Plans and prioritizes work to meet commitments aligned with organizational goals
- Strategic Mindset:Sees ahead to future possibilities and translates them into breakthrough strategies
Experience Qualifications Knowledge Skills
We are looking for candidates who meet the following MINIMUM (required) qualifications:
- Experience providing technical guidance support and collaboration to diverse audiences in complex environments OR any combination of experience and education which provides the applicant with the desired skills knowledge and ability required to perform the work.
- Demonstrated ability to coordinate and work collaboratively with diverse groups of individuals in a variety of different positions and locations.
- Excellent written and oral communication skills to provide assistance support and education including the ability to communicate technical information to nontechnical audiences effectively.
- Demonstrated writing skills including strong attention to detail and ability to ensure accuracy and completeness.
- Organizational time management and data management skills to effectively manage multiple projects and tasks simultaneously.
- Demonstrated experience or skill tracking and analyzing data solving complex challenges and making recommendations based on analysis.
- Demonstrated passion for and commitment to equity social justice diversity and inclusion.
- Demonstrated commitment to ensuring safety and security in current and past roles.
- Experience building and maintaining effective working relationships with a diverse range of internal and external customers clients employees and officials.
- Proficiency with computer software and applications including Microsoft Office Suite products.
- Demonstrated initiative and resourcefulness when problem solving including identifying barriers and problem areas within programs and processes and make improvement suggestions.
DESIRED qualifications include:
- Knowledge of safety and security protocols reporting processes emergency preparedness and job hazard analyses.
- Awareness of Metro and ATU 587 policies about the appropriate use of video.
- Familiarity or experience with SIRs and SSaM.
- Technical proficiency with CCTV systems and computers.
- Familiarity with Metros fleet management deployment and hosteling program.
- Demonstrated experience effectively deescalating others.
- Knowledge of transit operations.
- Experience and skill in safety and security reportwriting.
- Experience or skill in continuously improving programs or processes in complex environments.
- Knowledge of and respect for maintaining chainofcustody protocols.
Necessary Special Requirements
Altered Work Schedule: Employees will work 40 hours per week on a flexible work schedule approved by their immediate supervisor with typical work hours between 6:00 a.m. and 6:00 p.m. Monday through Friday. Employees must be willing and able to work an altered schedule including swing and graveyard shifts as needed.
Drivers Abstract Review: Applicants mustpossess a valid drivers license with acceptable fiveyear driving record (to be verified via a Drivers Abstract review prior to employment). Any of the following violations in the last five years will automatically disqualify candidates under consideration:
- Reckless or negligent driving
- Driving under the influence or driving while intoxicated
- Hit and run accident citation
- Vehicular homicide or vehicular
- Open container citation
- More than one atfault accident (does not include non atfault accidents)
- Any 1 suspension for a moving violation
- 3 or more moving violations
- Any license suspension revocation cancellation or disqualification based on a traffic or moving violation
- License restrictions (such as an ignition interlock device requirement)
- Any convictions for reckless or negligent driving hit and run leaving the scene of an accident driving while under the influence of alcohol or vehicular or homicide
- Any alcohol drug or test refusal related occurrences
- Any other driving record incidents or occurrences that provide a reasonable basis to question the applicants ability to provide safe and public transportation
Employees must possess a Washington State drivers license within 30 days of hire.Background Check Requirement: Where the criminal conviction relates reasonably to the fitness to perform the job duties Metro Transit has a responsibility to ensure a safe and reliable public transportation system for its passengers and its employees. The following criminal convictions may establish an impermissible nexus with positions that require interaction with the general public and/or unsupervised access to other employees or the general public and/or responsibility for the maintenance and safety of Metro Transit property:
- Crimes of a sexual nature committed against an individual including but not limited to child molestation and unlawful sexual acts.
- Any crime of a sexual nature that results in inclusion on the national sex offender registry.
- Crimes involving violent or ive behavior including but not limited to manslaughter robbery battery kidnapping extortion carrying or use of a deadly weapon.
- Crimes involving the physical control sale use transportation of controlled substances and/or operating a motor vehicle while under the influence of or alcohol. Note the nexus of prior misdemeanor and gross misdemeanor convictions related to should be evaluated carefully in light of SB 5605 Misdemeanor Vacating for .
- Crimes involving dishonesty such as fraud embezzlement the mishandling theft and/or the misappropriation of funds or property or possession of stolen property.
- Crimes involving serious or repeated discrimination or harassment based on race creed color religion sex gender identity disability or sexual orientation (municipal law applies in Seattle).
Supplemental Information
Who may apply: We are accepting applications from all qualified current King County employees. Applications from the general public will not be considered.
How to apply:If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact Talent Advisor Sarah Ottele at .
The following application materials are required:
- An online King County application updated with accurate contact information and relevant work history going back at least 5 years (or more if necessary) including all job duties dates of employment and reasons for leaving explained clearly.
- Completed supplemental questions.
- A cover letter no more than two pages detailing how your knowledge skills and experience align with the duties and qualifications of this position and would contribute to your success in this role.
NOTE: Additional documents (such as resumes) will not be reviewed if attached to your application. Please ensure all relevant work history and experience is provided on your King County application and do not attach additional documents outside of the required cover letter.
To learn more about King Countys hiring process including how to receive technical support with the application system please visit Find a job with us King County Washington. For additional resources and career support services please visit King Countys Workforce Development website.Selection Process:Applicationswill be screened to determine whether candidates meet the minimum qualifications as well as for clarity completeness and responsiveness to the application instructions above. Applications submitted without the required application materials may be deemed incomplete and be removed from consideration. The most competitive applicants may be invited to participate in one or more interviews and/or other selection process elements. Formal offers will be finalized after candidates have successfully completed any necessary preemployment processes such as internal record review or reference check drivers abstract review and background check.
Position Details:This position is nonexempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. Employees will work 40 hours per week on a flexible work schedule as approved by their immediate supervisor with typical work hours between 6:00 a.m. and 6:00 p.m. Monday through Friday. Employees must be willing and able to work an altered schedule including swing and graveyard shifts as needed. Employees may be required to work extended hours weekends and holidays. Work will generally be performed at various Rail bases but may require travel to other Metro bases and locations within the Metro service area.
Classification / Job Code / Grade / Union:Project/Program Manager II / 243207 / 58 / Protec17 (C4Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
Employment Type
Full-Time
