Body Shop Associate-CSR
Body Shop Associate-CSR
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Job Description
Gwinnett Place Ford Collision is a leading automotive collision repair facility known for its paint and body repair expertise. We are currently seeking a qualified Body ShopAssociateCSR to join our dynamic and highachieving team at our prominent location in Duluth Georgia.
Responsibilities:
- Interact with customers to determine their repair needs and provide exceptional service
- Check in Vehicles and take pictures of and document damage
- Manage repair orders and accurately document all customer interactions
- Keep customers updated on the status of their vehicles throughout the repair process.
- Maintain and execute a timely schedule before during and after the completion of repairs.
- Consult with management regarding new procedures and equipment in the industry.
- Participate in daily/weekly production meetings with body shop management
Requirements:
- Prior experience in customer service/estimating within the collision industry
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fastpaced environment
- High school diploma or equivalent
- Minimum 1 year of experience required
- CCC One experience required
- CDK experience preferred but not required
- Ability to perform various administrative tasks related to claims handling
- Teammate with collaborative mindset
- Ability to learn new technology repair and service procedures and specification.
- Ability to pass a preemployment drug screening and background check
- Valid drivers license and clean driving record
Benefits:
- Competitive salary range of $55000 $65000 per year
Health & Dental Plan
401(k) with industryleading match
Paid Vacations
Clear Promotion Tracks & Flexibility to Growth
Long Term Job Security
Friendly Working Environment
Gwinnett Place Ford is a leading automotive dealership located in Duluth Georgia. As an established and reputable company in the automotive industry we are committed to providing exceptional customer service and quality vehicles to our customers. We value teamwork professionalism and a positive work environment. Join our team and be part of a successful and growing organization.
Required Experience:
IC
Employment Type
Full-Time
