drjobs Customer Services Clerk

Customer Services Clerk

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1 Vacancy
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Job Location drjobs

Durban - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary:

We are seeking a highly motivated and customerfocused individual to join our Customer Services team as a Customer Services Clerk. The successful candidate will provide exceptional customer service handle customer queries and complaints and assist with general administrative tasks.

Requirements:

* Matric or Grade 12 / NQF 4 learning ability

* Added advantage: Customer Services Diploma

* Added advantage: Experience in a customer service call centre environment 12 years)

* Computer literacy (MS Word Excel PowerPoint and Outlook)

* Customer service experience

* SAP experience is an advantage

Responsibilities:

* Process orders received including stock orders and service orders

* Handle customer queries and complaints in a professional and timely manner

* Provide excellent customer service to internal and external customers

* Perform general administrative tasks such as data entry and filing

* Liaise with customers prospects and all Compass personnel

Key Skills:

* Excellent communication and interpersonal skills

* Strong administrative and organizational skills

* Ability to work in a fastpaced environment

* Strong problemsolving and analytical skills

* Ability to work independently and as part of a team

What We Offer:

* Competitive salary and benefits package

* Opportunities for growth and development

* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customerfocused individual with a passion for providing exceptional service please submit your application including your CV and cover letter to We look forward to hearing from you!

Note:

Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted. Please do not hesitate to contact us if you have any questions or require further information.

Employment Type

Full-Time

About Company

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