360training is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training provides customers with the regulated training they need to get and keep the jobs they want. Over the years we have continued to grow our expansive library of regulatoryapproved training courses with new content suited for todays modern workforce. By offering these courses online all 360training users experience the convenience and flexibility of earning their certifications in their own time from anywhere in the world. At 360training we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees while maintaining a teamcentric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here. 360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs life and disability benefits a retirement savings plan with company match and a Flexible Time Off program. Mail Clerk 360training is seeking an outgoing and customerservice oriented Fulfillment Coordinator to join our growing team in Austin TX. This will be the goto person to respond to JIRA tickets prepare certifications and other fulfillment orders and to escalate issues to the proper person as needed. Responsibilities - Review and disperse mail to appropriate departments
- Sorting incoming and outgoing mail by department or recipient
- Maintaining the mailroom
- Scan and file returned mail
- Keep the mailroom clean and organized and ensure its stocked with supplies
- Report work orders and safety hazards to the manager/supervisor.
- Process outgoing mail weigh it and calculate the correct postage.
- Use mail machines like postage meters photocopying machines and mail folding and inserting machines.
- Respond to Customer Support inquiries
- Provide clear communication in all interactions
- Create and resolve all JIRA work order tickets
- Maintain records of receipts mailing dates mail volume package weights and shipping costs etc.
- Creates and maintains reports concerning delivery volumes productivity and compliance
- Assist with office supplies and vendor relationships
- Ensure accountable inventory and fulfillment practices for all aspects of the company
- Performs all other tasks as directed
Qualifications: - Attention to detail
- Ability to enter data
- Experience with excel and computer skills
- Strong organizational skills
- work independently and in a fastpaced environment.
- Some mailroom experience preferred
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