Automotive Service Appointment Coordinator
Automotive Service Appointment Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Sheehy Auto Stores is honored to win the 2024 Baltimore Sun Richmond Times Dispatch and Washington Post Top Workplaces Award!!!
Sheehy Auto Stores is one of the countrys Top 30 Private Dealer groups representing some of the industrys best brands with over 25 locations. Sheehy Auto Stores prides itself on finding the best team members both experienced and new to the industry who have that desire to achieve. If this sounds like you we want YOU to be part of our team!
Sheehy Auto Stores is looking for an energetic and detailorientedService Appointment Coordinator. As the Service Appointment Coordinator you will be the direct link between our customers and their current and future visits. You will assist our customers with questions schedule appointments and follow up with postservice contact. The ideal candidate will have excellent customer service skills and be passionate about creating positive relationships with our customers while maintaining a cheerful and enthusiastic disposition.
The sign on Bonus will be paid in 2 installments:
$250 paidafter 30 days of continuous employment.
$250 paid after completing six months of continuous employment
HOURLY RATE OF $17/PLUS MONTHLY PERFORMANCE BONUS!!
POTENTIAL HYBIRD WORK ENVIRONMENT AFTER 60 DAYS OF EMPLOYMENT BASED ON PERFORMANCE AND OTHER REQUIREMENTS TO BE DISCUSSED DURING THE INTERVIEW!
Sheehy Auto Stores is looking for an energetic and detailorientedService Appointment Coordinator. As the Service Appointment Coordinator you will be the direct link between our customers and their current and future visits. You will assist our customers with questions schedule appointments and follow up with postservice contact. The ideal candidate will have excellent customer service skills and be passionate about creating positive relationships with our customers while maintaining a cheerful and enthusiastic disposition.
We dont take a onesizefitsall approach regarding our employeesBenefits. Our programs are designed to improve your life at work and at home.
- Health Vision and Dental Insurance
- Paid Maternity and paternity after one year of employment
- Start earning PTO on your 1st day of employment
- Paid Training
- Career Advancement
- 401(K) andprofit sharing
Responsibilities
Schedule service appointments and speak with customers every single day by following up over the phone after each appointment
Actively listen to customers answering their questions and directing them appropriately as they request
Respond quickly to customer phone calls; internet leads through online scheduling and live chat inquiries
Advise maintenance recommendations
Confirm scheduled and missed appointments
Requirements
Strong computer skills including Outlook Excel and Word (and preferably dualscreen experience)
Strong customer service background
Excellent verbal and written communication skills
Punctual reliable and eager to improve
Clean driving record and valid drivers license
Our company maintains a strong policy of equal employment opportunities for all associates. We hire train promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.
Sheehy Auto Stores is an Equal Employment Opportunity Employer
Required Experience:
IC
Employment Type
Full-Time
