Spa Concierge
Spa Concierge
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1 Vacancy
Job Description
Overview
Job Title: Spa Front Desk Concierge
Salary: $21.00
Status: Full Time
Shift: Day Swing
There are many great advantages to working for Monarch Casino and Spa:
- Working on the 23rd floor.
- In a quiet tranquil space.
- Unique and highend spa.
- 4/10s.
- Learn and experience what the spa has to offer.
Responsibilities
- Greet guests upon arrival and offer refreshments. Escort guests through the facility to get them acquainted with our stunning spa with a tour.
- Maintaining a relaxing and calm environment throughout the spa experience.
- Establish a good rapport! Know our spa menu and promotions.
- Ability to multitask and efficiently maintain the cleanliness safety and organization of spa.
- Ensure adequate supplies and service during peak hours.
- Continuously clean and sanitize the various areas of the spa and fitness center.
- Maintain par stock levels of towels washcloths robes and linens toiletries on vanity area maintains shampoo conditioner and shower gel in the showers.
- Coordinate daily locker room inventory of towels washcloths and robes with laundry.
- Clean lockers upon guest arrivals and departures.
- Coordinate laundry pickup and delivery between locker treatment and laundry rooms. Run washdry cycles of laundry.
- Maintain cleanliness and sanitization of steam room and place cold towels and water for guest use according to procedures.
- Prepare and stock infused water herbal teas snacks and fruits to guests in sanctuary area.
- Coordinate with staff and management on VIPs special requests group arrivals etc.
- Work with management to improve the guest experience from guest recovery to outstanding inquiry.
- Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
Qualifications
- You are an energetic service focused individual with a passion for providing luxury service.
- Guest service background preferred with excellent knowledge of service standards.
- Solution oriented and guest focused.
- Basic computer skills.
- Polite confident and patient.
- Ability to multitask. Attention to detail. Time management. Ensure exceptional service.
- Available to work varied shifts when needed including weekends holidays.
Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!
Full Time Team Members 30 hours) will enjoy the following benefits and perks:
- PTO at your firstyear anniversary of employment
- 6 Observed Holidays and Holiday Pay
- Health Benefit Insurance Package after 90 days includes: medical dental vision life insurance short term disability 401k with company match
Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:
- 1 Free Hot Meal per shift and Unlimited Beverages
- Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
- 80 Subsidized Bus Transportation Options
- Free Covered Parking
- Education/Tuition/Certification Reimbursement (up to $6000 per calendar year)
- Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
- Career Development and Advancement Programs
- Team Member Anniversary Recognition (earn resort credit vacation trips and more!
- Team Member Hotel Retail and Spa Discounts
Save your gas and mileage on your car! Check out these convenient casino bus routesatwww.casinoshuttle. As a Team Member of Monarch we subsidize your bus transportation up to 80!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race color religion national origin sex age disability genetic information or any other status protected by law or regulation. It is Monarchs intention that all qualified applicants are given equal opportunity and that selection decisions be based on jobrelated factors.
Employment Type
Full-Time
