Medical Coordination Assistant- Night Shift

Every person deserves compassion dignity and the safety of a place to call home.
Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing nonprofit organization dedicated towards disrupting the cycle of homelessness by providing targeted interdisciplinary services in our recuperative care centers emergency shelters housing services and childrens and family programs. IF currently has 13 facilities with 22 microcommunities scattered across Orange County Los Angeles County and the Inland Empire.

Job Description

The Medical Coordination Assistant is responsible for assisting the providers in providing care to their patients. Their duties include performing basic technical administrative and clerical support services.

The pay range for this position is $21.50 $24.00 per hour depending on experience. This position also qualifies for a$1.50 swing shift differential and $3 graveyard shift differential. The hours for this position are 11:30pm 7:30am.

Responsibilities

Client Care:

• Perform initial intakes to ensure proper client discharge from hospital with all appropriate needs for the continuation of care and documenting all findings.
  • Assess medical and mental health status of client uponarrival by conducting head to toe assessment checking vitals determining insurance status making follow up appointments with clients doctors and picking up/filling prescriptions as needed.
• Conduct morning afternoon and evening checks for all assigned clients to observe wellbeing ensuring there is no change in medical conditions since hospital discharge.
• Link clients to medical services when necessary (insurance PCP specialists referrals)
• Coordinate home health visits (if needed) and followup MD appointments.
• Promote health literacy by providing patient education with regards to clients illnesses medications preventative measures treatment management and overall general health with supervision of Medical Coordinator.
• Exit clients by providing client with Exit Report that includes a list of current medications future MD appointments insurance information and other applicable medical information.
• Arrange transportation for clients to and from medical appointments if needed to advocate for client needs.
• Report emergency situations to Supervisor/Manager and document incident
  • Seek proper level of care to assess and treat medical complication
  • Initiate medical response system when appropriate
• Support client recuperation by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility.

Administrative/Record Keeping:

• Enter client information and case notes into KIPU and other documentation systems.
• Complete and update Medication Vitals and/or Diabetic logs
• Perform administrative tasks such as answering phones and filing paperwork
• Maintain proper inventory of medical supplies and medications.

Compliance/Safety:

• Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
• Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
• Provide care utilizing infection control measures that protect both the staff and the client according to OSHA standards.
• Conduct medication reconciliation and ensure proper disposal and pickup of biomedical/pharmaceutical waste.
• Maintain a safe work environment by ensuring the cleanliness of the med room wound care room and med storage room.
• Ensure medical equipment remains in operating conditions.

Preferred Experience/Minimum Qualifications

Required:

• Associates degree in a medical field
• 2 years of working in the healthcare field
• Strong verbal and written skills
• Superior customer service skills
• High level of professionalism

Preferred:

• Bilingual in English and Spanish.
• Certification (CMA RMA CCMA EMT)

Benefits

• Medical Insurance funded up to 91 by Illumination Foundation (Kaiser and Blue Shield) depending on the plan
• Dental and Vision Insurance
• Life AD&D and LTD Insurance funded 100 by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans