Part-time Quality Outcomes CallerData Collector
Part-time Quality Outcomes CallerData Collector
Posted on :
05-04-2025
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1 Vacancy
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Job Description
We are searching for compassionate and energetic individuals to join our team.We are seeking aParttime Quality & Outcomes Caller/Data Collectorfor ourQuality & Outcomes Teamlocated in ourmidtown Charlotte office. Come play a part in changingthe lives of patients every day and work for an organization that has consistently been named one of the areas Top Workplaces.
Our dedicated Quality and Outcomes team tracks data in the areas of spine and brain tumor conditions.. This collection process enables our providers to use a data driven approach to determine the best method of care for patients and helps us better predict postsurgical outcomes. We submit this information to national registries which provides a wealth of data to physicians to aid in establishing benchmarks care guidelines and determine areas for quality improvement.
You will work about 1520 hours/week and will require daytime hours. Some flexibility allowed with hours based on results produced. This position is based in our Charlotte midtown office and does not work remotely.
Responsibilities:
- Conduct phone calls with patients to collect clinical data for the American Spine Registry and QOD Brain Tumor Registry.
- Enter clinical data into a database.
- Track workload using Microsoft Excel.
- Comply with HIPAA regulations and company processes.
- Promote a positive work environment through effective teamwork.
- Other duties as assigned by changing needs patient flow or physician request.
Requirements:
- Comfortable spending the majority of the day making phone calls and speaking to patients.
- Selfdirected motivated and able to work independently.
- Professional respectful and courteous while asking patients detailed questions.
- Organized with strong time management skills
This posting is not designed to cover or contain a comprehensive listing of activities duties or responsibilities of this position. CNSA retains the discretion to add to or change the job responsibilities of any position at any time with or without notice.
Hours: Monday Friday 15 20 hrs weekly
Must be able to work between the hours of 8am 5pm
Company Culture Expectations:
- Reflects CNSA Core Values in all job responsibilities and interactions
- Compassion: Treats others with compassion and empathy
- Teamwork: Collaborates with all team members
- Communication: Communicates effectively and with positivity
- Integrity: Acts with integrity and accountability
- Innovation: Remains openminded to new ideas and continual improvement
- Community: Treats every patient and team member as a part of the CNSA community
- Participates in department or system wide improvement plans
- Performs high quality work that is neat accurate complete and on time
- Offers assistance to all patients by promptly responding to requests and needs
- Asks questions to gain full understanding of assignments
- Adapts to changing assignments and responsibilities
Apply today!
Providing Compassionate Quality Care Together!
Employment Type
Part-Time
Key Skills
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