Program Manager
Program Manager
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Job Description
Qualifications:
Required Education: Bachelors degree AND:
48 months of program development program management or related experience.
Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelors degree for a total of 96 months of related experience.
Working Conditions:
Physical: Ability to engage in repetitive motions. Environmental: Standard Office Environment. Frequent exposure to pressure caused by deadlines and busy periods. May be required to travel. May require contact with other departments and university officials.
Certifications or Licenses:
Valid Drivers License
Knowledge Skills & Abilities:
Able to communicate well and build rapport quickly with students faculty and staff Proficient in Microsoft Office Highly organized and able to handle multiple projects and deadlines Able to read and interpret policy as well as State and Federal regulations Able to effectively evaluate projects/programs and produce comprehensive reports Able to supervise staff and communicate directions and expectations effectively Strong initiative to solve problems Able to work well with interdepartmental teams and initiatives.
Department Preferences
Preferred Education and Experience
Bachelors or masters degree in human services social work public administration or a closely related field and 48 months of experience in project management leadership and supervision.
Experience:
Professional experience working with public sector or state government agencies. Curriculum design development and evaluation (e.g. instructional design adult learning principles). National federal legislation practices policies and initiatives for serving children youth and families. Experience/understanding of the continuum of care. Experience with the development and evaluation of trainers. Experience collaborating with public and private child welfare and/or child and youthserving organizations. Knowledge regarding environmental and relational permanency. Data collection and management. Regional or national conference planning and/or workshop presentation. Program assessment and evaluation. - A combination of experience in any of the following areas:
Youth work (child welfare child/youth/family services juvenile justice treatment services). Understanding service systems (mental health communitybased services child welfare education etc.. Training presentation and group facilitation. Technical assistance and consultation. Event planning and coordination. Youth development and leadership activities. Continuum of care for children and youth involved with the child welfare system. Traumaresponsive service provision. Services to foster healthy youth development. Services to foster healthy life span development. Supporting children youth and young adults in transition to adulthood. Evidencebased and researchinformed practices.
Preferred Skills and Proficiencies
Supervision leadership and project management skills. Cultural humility and responsiveness knowledge and skills including understanding its relevance to training. Excellent organizational skills and attention to detail. Ability to provide highquality services while managing multiple projects under strict deadlines. Commitment to lifelong learning and professional development (including knowledge of accessing child welfare legislation and continuing education resources). Ability to think critically problemsolve and exercise professional judgment. Excellent interpersonal oral and written communication skills (including delivering highquality customer service and participating in crossdepartmental work teams). Ability to provide constructive feedback. Working knowledge and skills with computer applications including Microsoft Office Suite (Outlook Word Excel PowerPoint). Experience with online and blended learning development and delivery.
Equal Employment Opportunity Statement:The University of Oklahoma in compliance with all applicable federal and state laws and regulations does not discriminate based on race color national origin sex sexual orientation genetic information gender identity gender expression age religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissions employment financial aid housing services in educational programs or activities and health care services that the University operates or provides.
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
TheNational Resource Center for Youth Services (NRCYS)at theUniversityof Oklahoma(OU) has been improving theeffectiveness of human services for over 50 years. NRCYS provides training and technical assistance to programs in Oklahoma and nationally. Specializing in training andconsultationNRCYSis a leader in youth service philosophy best practices and youth engagement.
Position Summary
This position monitors coordinates and directs the daytoday obligations and personnel to ensure efficient and effective service delivery and operations directly related to the implementation of assigned projects and programs; uses independent judgment within the framework of the projects and programs and established policies in decisions affecting agency activities; and makes recommendations and assists in the formulation of agency objectives policies and plans.
A significant focus of this position will be generating new customers and coordinating the feebased training efforts of the NRCYS on a national level. This position also meets critical tasks associated with the OU Child Welfare Training Collaborative through a sponsored program agreement with the state of Oklahoma Department of Human Services (OKDHS) to provide child welfare new Specialist training.
Duties
- Supervise staff as assigned to oversee the implementation of projects and programs.Communicate clearly and directly with assigned staff concerning performance expectations productivity and accountability in implementing projects and programs. Meet with staff a minimum of two times per month.
- Develop and communicate current policy and procedures through meetings and training.
- Plan implement analyze and evaluate projects programs feebased training services and agency operations goals and outcomes.
- Communicate strategize collaborate and plan with contractors other programs and stakeholders on current trends best practices and program/training development through meetings telephone and email correspondence.
- Facilitate communication with potential and existing customers to provide information and generate proposals for new business for the organizations feebased activities including training projects and product sales.
- Facilitate and oversee the creation of new training and updates of core training and certification offerings of NRCYS.
- Facilitate and coordinate the development of new NRCYS trainers to deliver new and core training and certification offerings of NRCYS.
- Plan and facilitate activities training and capacitybuilding technical assistance that support state and national initiatives of NRCYS.
- Coordinate and oversee efforts for selecting supervising training coaching and evaluating program supervisors trainers and staff.
- Plan and attend meetings (internal and external) to include but not be limited to NRCYS Executive Management Team (EMT) Meetings NRCYS Staff Meetings NRCYS Leadership Meetings Contract/Project Meetings with funders and University meetings as needed.
- Monitor and enhance the knowledge base on national and other states best practice initiatives to make informed decisions and recommendations regarding the ongoing management and improvement of projects programs and agency initiatives.
- Collect and analyze data.Write reports. Utilize data to inform decisionmaking to benefit specific projects programs and agency initiatives.
- Uphold safeguard and engage in activities to support the Universitys mission NRCYS vision mission values and core principles.
Required Experience:
Manager
Employment Type
Full-Time
