Practice Manager
Practice Manager
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Job Description
Practice Manager Community Animal Hospital Easton MD
Are you an experienced Practice Manager looking for a position where you can take ownership make an impact and grow your career within a supportive and dynamic environment At Community Animal Hospital we offer the ideal mix of autonomy and collaborative leadership in a wellestablished vibrant practice.
Located in beautiful Easton Maryland Community Animal Hospital is a thriving 5doctor veterinary practice that has been serving the Eastern Shore community since 1984. With a 4.9star rating on Google and a long history of caring for families we pride ourselves on offering exceptional care with a personal touch. Easton is a charming town with a thriving arts scene smalltown living and convenient access to major metropolitan areas like Baltimore and Washington D.C. as well as the stunning Chesapeake Bay.
Our clinic is committed to providing outstanding patient care and exceptional client service and we are looking for a Practice Manager who shares those values and thrives in a cooperative teamdriven environment.
Hear about our Medical Director Dr. Chad Hutchinsons experience with our network here.
Why Join Our Team
- Career Growth: With strong opportunities for internal advancement over 40 of VetEvolves leadership team members have grown within our network. We believe in nurturing talent and supporting your professional development.
- Supportive Team: Join a collaborative network of experienced veterinary professionals providing consultation and support to help you succeed.
- WorkLife Balance: Enjoy the best of both worldsmaking an impact in your career while living in a beautiful relaxed community with easy access to major cities.
- Retention & Stability: We value our team and have industryleading retention rates fostering longterm growth and stability.
About the Role:
As Practice Manager you will play a critical role in overseeing the hospitals business operations working closely with the Medical Director to ensure highquality patient care while optimizing business performance. You will have the autonomy to make decisions manage daily operations and lead a highperforming team. Your focus will be on maximizing hospital efficiency enhancing client service and driving sustainable growth.
Key Responsibilities:
Human Resources Management
- Recruit develop and retain an engaged and motivated team.
- Provide thorough training to new hires and create ongoing educational opportunities for the team.
- Lead regular staff and doctor meetings in collaboration with the Medical Director to foster communication and team cohesion.
- Cultivate a positive and collaborative culture aligned with VetEvolves core values: Serve Evolve Trust.
- Address and resolve employee concerns promptly and effectively.
- Implement and ensure adherence to safety and security protocols.
Business Operations
- Optimize workflows and staffing to ensure efficient operations and high levels of client satisfaction.
- Monitor key performance indicators (KPIs) including payroll revenue and inventory to meet financial goals.
- Collaborate with the Medical Director and Regional Manager to drive organic growth initiatives.
- Develop and implement strategies to achieve hospital performance goals.
- Oversee inventory management and ensure proper use of software systems for accurate client and patient records.
- Ensure the hospitals equipment is properly maintained and uptodate.
- Promote continuous improvement in all areas from patient care to business performance.
- Take on additional duties as needed to meet the needs of the hospital and community.
Core Competencies and Qualifications:
- Minimum of 2 years of experience in a managerial role within a veterinary practice or hospital such as Practice Manager Hospital Administrator or similar.
- Strong leadership skills with the ability to drive results and create a motivated highperforming team.
- Excellent communication skills both written and verbal with the ability to interact with individuals at all levels.
- Exceptional organizational skills and the ability to prioritize effectively in a fastpaced environment.
- Strong financial acumen including budget management and performance analysis.
- A passion for innovation creativity and driving positive change.
- Ability to thrive in a collaborative teamoriented environment while independently managing daytoday operations.
- Willingness to relocate to or commute to Easton MD.
Required Experience:
Manager
Employment Type
Full Time
