Phone Operator
Phone Operator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Smithtown Toyota is currently looking for a parttime appointment scheduler/phone operator to answer inbound service calls and schedule service appointments for both of our busy shops. This is a high volume fast paced position so the ability to multitask is very important. Automotive experience and/or experience scheduling appointments is a plus.Bilingual (Spanish speaking) is preferred. This position pays hourly plus commission. We are looking for someone to work 20 hours per week and the shifts are Thursdays and Saturdays from 7:00 am to 5:00 pm. There will be opportunities to work additional shifts.
What were looking for:
- Strong customer service and computer skills
- Candidates that are reliable and punctual
- Good understanding of computer software and other automotive technologies
- Quick learner with a positive attitude and a pleasant speaking voice
- Must be able to pass a drug test and background check prior to employment
Responsibilities include:
- Greeting customers in a polite and professional manner
- Scheduling service appointments
- Answering basic questions regarding services (pricing estimated timing etc.
- Transferringcustomers to theappropriatestaff member when necessary
- Responding to voicemails left outside of business hours
- Perform other duties as assigned by Management
Please submit your resumefor consideration.
Employment Type
Part-Time
