ESIS Senior Claims Representative AGL
ESIS Senior Claims Representative AGL
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$ 71900 - 122100
1 Vacancy
Job Description
ESIS is seeking an experienced Auto General & Liability (AGL) Claims representative for the Overland Park KS office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.
Key Objective:
Under the direction of the Claims Team Leader investigates and settles claims promptly equitably and within established best practices guidelines.
Duties include but are not limited to:
- Under limited supervision Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policys obligation to the insured depending on the line of business.
- Contacts interviews and obtains statements (recorded or in person) from insureds claimants witnesses physicians attorneys police officers etc. to secure necessary claim information.
- Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.
- Evaluates facts supplied by investigation to determine extent of liability of the insured if any and extend of the companys obligation to the insured under the policy contract.
- Prepares reports on investigation settlements denials of claims individual evaluation of involved parties etc.
- Sets reserves within authority limits and recommends reserve changes to Team Leader.
- Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
- Prepares and submits to Team Leader unusual or possible undesirable exposures.
- Assists Team Leader in developing methods and improvements for handling claims.
- Settles claims promptly and equitably.
- Obtains releases proofs of loss or compensation agreements and issues company drafts in payments for claims.
- Informs claimants insureds/customers or attorney of denial of claim when applicable.
Qualifications
- High level of technical claims knowledge and competence as evidenced by a minimum of 5 years claims handling experience in specific line of business (Auto & General Liability). Experience within a TPA environment strongly preferred. Required to obtain specific state licenses.
- Knowledge of coverages; along with a good understanding of applicable legal principles.
- Knowledge of auto liability cost containment programs and proven account management skills a must.
- Excellent communication negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
- Strong analytical and problem solving ability.
- Demonstrated ability to provide consistent superior service to customers.
An applicable resident or designated home state adjusters license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESISs employment requirements for handling claims. ESIS supports independent selfstudy time and will allow up to 4 months to pass the adjuster licensing exam.
The pay range for the role is $71900 to $122100. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS a multiline ThirdParty Administrator (TPA) provides claims risk control & loss information systems toFortune 1000 clients across its North American platform.ESISprovides a full range of sophisticated risk management services including workers compensation claims handling; a broad spectrum of casualty insurance products such as general liability automobile liability products liability professional liability and medical malpractice claims handling; and disability management.
Required Experience:
Senior IC
Employment Type
Full-Time
