Studio Manager
Studio Manager
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$ 55000 - 65000
1 Vacancy
Job Description
Deka Lash is one of the fastestgrowing brands in the beauty business and we are looking for leaders to manage our studio. Are you such a leader If so bring your positive attitude and lash extension skills to us for a wonderful opportunity to grow with us.
This is a FullTime position. Your time will be split between eyelash application and managerial duties. Although you will always be managing we understand that you will also be applying lashes 6070 of the time. Leading the staff will be 100 commitment.
Job Responsibilities:
- Provide eyelash extensions personally in addition to leading staff and managing the studio
- Leading by example by modeling all activities through selfinvolvement
- Maintaining the morale of lash artists through positivity motivation and support
- Ensure Deka Lash branding and culture through consistency and continuity in all actions
Clientfocused Responsibilities (as a Lash Artist)
- Provide astonishing lashes
- Educate clients on how to properly care for their lashes
- Upsell memberships services and products
- Engage clients with worldclass service including checkin/out
- Encourage the highest level of customer service staffwide
- Respond professionally and in a timely manner to client experiences (both positive and negative) in person on the phone or via social media
- Coordinate and monitor the hiring and training of Deka Lash Studio Lash Artists
- Phone screen and preinterview; make interview/hiring recommendations
- Manage monitor and mentor Deka Lash studio Lash Artists for ongoing success and future growth
- Schedule Monthly pack meetings to discuss goals recognize staff and review Monthly Refresher Sheets and Promotions
- Schedule timely meetings with each lash artist
- Create Action Plans
- Create and manage staff schedules including handling sameday staff callouts
- Responsible for 90day and annual Lash Artist performance evaluations
- Manage disciplinary actions involving Deka Lash studio staff should they arise
- Facilitate 1:1 development meetings with the lash artists
- Facilitate and develop monthly agendabased team meetings
- Exceed industry sanitation standards
- Comply with and enforce Deka Lash Corporate policies business practices systems and processes
- Supervise and reinforce studiolevel processes and systems
- Monitor and respond to the studio email account
- Monitor and respond to studio and staff reviews
- Coordinate and lead local sales efforts (social media marketing outreach studio events)
- Ensure all studio systems are followed such as proper opening/closing delinquent account procedures cash handling bank deposits and inventory management
- Ensure the facility is clean stocked properly maintained and operationally sound
- Currently licensed Esthetician or Cosmetologist
- Positive proactive and a team player
- Possess excellent leadership and management skills to create a positive successful environment for staff and clients
- Have a strong work ethic integrity and professional demeanor
- Ability to multitask and manage client and staff concerns in a timely and appropriate manner
- Ability to foster a TEAM environment
- Goal driven
- Must be available to work during extended studio hours (including nights and weekends) There is flexibility for this.
- Must be accessible when unforeseen issues arise outside of the working schedule
- Previous management experience in the beauty industry is strongly recommended but not required
- Awesome compensation for awesome work!
- Above industrystandard base pay per hour
- Commission on every service performed and every product sold
- Highpotential gratuity income
- Participation in an allstudio bonus program
- FREE lash services and discounts on products
- Flexible yet consistent days and hours.
At Deka Lash you have the opportunity to change a womans life give her confidence and a lasting sense of beauty while working for a company that is committed to respect culture values and community.
We have a responsibility to the communities we operate in and strive to provide the best customer experience to our clients.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Deka Lash Corporate.
Required Experience:
Manager
Employment Type
Full-Time
