IT Product Manager
IT Product Manager
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Job Description
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel inviting guests to savor the journey.
Were looking for an amazing IT Product Manager to fill this role. This is a hybrid inoffice role. Youll work in person at our Miami or Seattle Office Tuesday to Thursday each week. Youll be responsible for managing all aspects of the business applications project intake delivery and transition to operational support. This would include working with the business stakeholders to determine application project viability and business benefit including scope definition and development estimation for applications projects for Holland America Seabourn and other Brands are required.
Heres a summary of what Holland America Line is looking for in itsIT Product this you
Responsibilities
- Serve as a product and user expert for various business applications. Own feature prioritization interact with project stakeholders and technical teams to define and deliver features
- Develops timelines creates roadmaps and devises strategy for code releases deployments to production testing and training. Partner with Project Manager to build and maintain integrated project schedules which outline a projects tasks milestone dates status allocation of resources to stakeholders and accounts for internal/external dependencies
- Consult and collaborate with stakeholders other product owners and Vendors to gather requirements resolve dependencies coordinate and deliver crossfunctional initiatives and clarify requirements with developers
- Creates regular status reports and project communications to Managers Directors and Executive Leadership. Effectively communicate and manage changes and expectations to project scope and schedule; Remain flexible to changing priorities
- Coordinates project activities including advising on systems under their purview providing representation for our stakeholders/sponsors in meetings.
- Maintains and writes documentation for various applications used for development support and training
- Ensure products comply with relevant regulations standards and security requirements.
- Required to be on call and available afterhours on weeknights and weekends to participate on priority calls when an incident occurs requiring support until incident is confirmed resolved and a recap has been provided to leadership documenting root cause and remediation.
- Utilizes scrum methodology to refine backlog by working with business product owners and team members; facilitate release planning; assist with dependency management and cross team coordinator
- Coordinates testing with QA team and the application users
- Collaborate with the design team to create the most intuitive and engaging user experiences. Participates in design reviews and provides suggestions to improve usability adoption and customer value for guest experience applications
Requirements
- Bachelors degree in Computer Science project management or related field
- Minimum of 3 years experience as a Product Owner or Analyst working on software development projects as well as experience delivering business systems solutions in an enterprise IT environment.
- Experience with designing and launching customerfacing products or services in an Agile environment
- Experience in leveraging JIRA Confluence or other tools to provide metrics and reports for sprint management and reporting Understanding of project management principles related to resource allocation and timelines
- Demonstrated ability to understand technology concepts and implications manage tradeoffs and evaluate new opportunities
- Strong analytical abilities to interpret data identify trends and make datadriven recommendations
- Knowledge of Agile software development methodologies and DevOps practices including continuous integration delivery and deployment
- Knowledge of industry best practices for systems implementation testing and risk management
- Anticipate bottlenecks provide escalation management anticipate and make tradeoffs and balance the business needs versus technical constraints
- Plan and manage multiple parallel projects
- Drive effective teamwork communication collaboration and commitment across multiple disparate groups with competing priorities
- Excellent communication and presentation skills to convey technical information to both technical and nontechnical stakeholders
- Prior experience in a supervisory capacity a plus
- Excellent interpersonal analytical and verbal/written skills and ability to interact well with all levels within the organization.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
- Base Salary Range: $105600 to $142500. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates qualifications and experience uniquely.
Our CultureStronger Together
Our highest responsibility and top priority is compliance environmental protection and the health safety and wellbeing of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate Vision Statement and our Core Values at: America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process please contact
#HAL
Required Experience:
IC
Employment Type
Full-Time
