IT-Systemadministrator mfd

Work Schedule

Environmental Conditions

Job Description

ITSystemadministrator (m/f/d)

Job ID: R

Thermo Fisher Scientific Inc. is the world leader in serving science with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier cleaner and safer. Whether our customers are accelerating life sciences research solving complex analytical challenges increasing productivity in their laboratories improving patient health through diagnostics or the development and manufacture of lifechanging therapies we are here to support them. Our global team of more than 100000 colleagues delivers an unrivaled combination of innovative technologies purchasing convenience and pharmaceutical services through our industryleading brands including Thermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services Patheon and PPD.

A day in the life:

• Working in compliance with legislation and IMS (required for all)
• Providing support to local endusers and other locations within the region both remotely and onsite.
• Installing configuring coordinating and supporting local PC hardware and applications in a Windows and Mac OS environment.
• Maintaining enduser support at the 2nd and 3rd level ensuring system availability within predefined timeframes.
• Ensuring timely resolution of IT incidents service requests and problems reported by endusers.
• Working together with other IT teams and individuals involved to ensure smooth integration and support of IT systems.
• Supporting enterprise projects and initiatives to drive innovation and efficiency.
• Installing software and providing standard desktop application support.
• Assisting centralized teams by providing handson support and conducting thorough investigations to resolve MIM issues.
• Supervising and tracking work requests to meet SLAs and customer needs.
• Providing assistance with colleague onboarding and offboarding processes.
• Participating in audits and business continuity planning activities.
• Maintaining IT inventory and validating hardware and software licenses.
• Keeping track of ITrelated documentation to ensure accuracy and accessibility.
• Traveling up to 25 to support other sites when required.

The keys to success:

• Experience in system integration or a comparable field (MCSE MCITP etc..
• Familiarity with Windows 11 and deployment technologies such as Intune and Autopilot.
• Excellent German language skills and good English language skills (both speaking and writing).
• IT support experience preferably in mid to largesized companies.
• A valid driving license (class B).
• Good knowledge of Windows operating systems and PC/Server hardware.
• Skills and experience with the Microsoft Office 365 product family with the ability to showcase Office 365 features and capabilities.
• The ability to support remote tools antivirus and backup programs hardware imaging and other related tasks.
• A constant learning attitude to stay updated with the latest IT knowledge.
• A customerfocused attitude ensuring the highest level of satisfaction for endusers.
• Strong written and verbal communication skills to effectively interact with all individuals involved.

What we offer:

• Employment with an innovative futureoriented organisation
• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity intensity involvement and innovation

If you are interested please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific each one of our 100000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin disability or any other legally protected status.

Apply today!

Agency notice!

Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.