Our Opportunity:
At Chewy we believe in building innovative and customercentric solutions while fostering an inclusive and diverse workplace. We are seeking a Software Engineer with expertise in AWS technologies and Genesys contact center solutions to join our team in Boston MA. This role will be responsible for crafting developing and deploying scalable cloudbased applications while integrating with Genesys contact center platforms. The ideal candidate will have a strong background in building highperformance secure and resilient applications using AWS services. You will collaborate with crossfunctional teams to drive innovation optimize customer interactions and improve Chewys contact center experience. If you are passionate about cloud computing modern software development and delivering impactful solutions wed love to hear from you!
What Youll Do:
- Design develop and deploy scalable applications by bringing to bear AWS cloud technologies.
- Implement and optimize applications integrating with Genesys contact center solutions.
- Develop test and maintain highquality reusable and reliable code using modern programming languages (e.g. Node.js Python or Java).
- Architect and implement microservicesbased solutions and serverless applications in AWS.
- Craft and develop APIs and integrations with AWS services and thirdparty platforms.
- Ensure application performance scalability and security through standard methodologies.
- Collaborate with crossfunctional teams including DevOps security and vital team Members to deliver highimpact solutions.
- Fix and resolve difficult technical issues in cloudbased environments.
- Implement CI/CD pipelines and automation to streamline deployment processes.
- Know the latest with standard methodologies for AWS and Genesys promoting innovative solutions.
What Youll Need:
- Bachelors degree in Computer Science Information Technology or a related field with equivalent experience.
- Minimum of 3 years of software development experience with expertise in AWS cloud services.
- Experience integrating and implementing solutions related to Genesys contact center platforms.
- Strong programming skills in Node.js Python or Java.
- Handson experience with AWS services such as Lambda API Gateway DynamoDB S3 EKS and Step Functions.
- Proficiency in crafting and developing RESTful APIs and eventdriven architectures.
- Understanding of infrastructure as code (AWS CloudFormation Terraform).
- Familiarity with DevOps practices CI/CD pipelines and containerization (Docker Kubernetes).
Nice to Have:
- Experience with AIpowered contact center solutions including AWS Connect and Genesys AI capabilities.
- Familiarity with realtime communications such as WebRTC.
- AWS certifications (e.g. AWS Certified Solutions Architect AWS Certified Developer AWS Certified DevOps Engineer).
- Experience with eventdriven architectures using AWS services like SNS SQS or Kinesis.
- Handson experience with observability tools like AWS CloudWatch Dynatrace or Datadog.
- Experience with largescale highavailability distributed systems.
- Familiarity with contact center analytics and reporting solutions.
- Strong understanding of Agile methodologies and experience working in Agile teams.
Chewy values diversity and inclusion. We support ADA and similar law accommodations. Contact for assistance.
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