Parts Counter Associate
Parts Counter Associate
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Job Description
Burris Equipment as part of Alta Equipment Company shall be the premier supplier of highquality construction equipment rental equipment landscape equipment and sports turf equipment in Northern/Central Illinois Southern Wisconsin and Northwestern Indiana. We shall focus our efforts on providing specialized products knowledge and expertise retaining our emphasis on construction and landscape equipment and the associated support products delivering superior service to our customers.
We provide our employees with the following tools and resources to be successful:
- Training
- Outstanding benefits package (Medical Dental and Vision insurance plus much more!
- 401(k) with match
- 10 Paid holidays
Basic Function: Responsible for the efficient handling and control of the parts business through proper inventory record keeping delivery and reporting as well as other duties as specified by the parts manager.The pay rate for this role is $2025/hr based on candidate experience.
Responsibilities:
1. Greets and assists all parts customers via telephone and in person to complete the sales of parts for all vendor lines available with confidence and complete customer satisfaction.
2. Record and places in inventory all incoming parts units components and assemblies.
3. Maintains parts records literature brochures lists catalogs bin tickets and price sheets as appropriate and as directed.
4. Tactfully helps customers solve problems; identifies proper parts numbers; completes order forms and recommends and sells related items as a service and as requested by customers.
5. Maintains a high degree of proficiency with regard to the parts business and functions performed in order to instill customer confidence assurance and satisfaction with parts services.
6. Analyzes stocks estimates usage and prepares order forms as directed.
7. Works with other department personnel in order to assist them with parts information as required.
8. Sees that the parts department is maintained in a clean orderly manner and that the best interest of the company as to safety and security are maintained; reports deficiencies noted.
9. Takes advantage of every opportunity made available to him to increase his knowledge through attendance at meetings seminars and schools.
10. Diplomatically handles customers complaints in a friendly pleasing and personal manner reports any condition which may need further company attention.
11. Sees that promises are maintained and that deliveries are made on schedule advises customers of any known delays.
12. Assist sales rental and service departments with looking up and securing the correct parts needed for customer and company owned equipment and property.
13. Processes inbound and outbound parts orders to efficiently fulfill all orders. Picks and packs parts orders for shipment via best alternative.
14. Updates showrooms pricing and stocking levels on all parts and accessory items.
15. Performs other duties as assigned by parts manager.
Specifications:
1. Must be able to lift 90 lbs. 50 of the time in order to unload parts etc.
2. Must be knowledgeable about operation of a basic personal computer or capable of learning during the probation period.
3. Must be able to complete all job assignments in a reasonable and responsible manner.
Distributor Relationships:
1. Cooperates with other company personnel in a parts capacity.
2. Advises superiors of all changes in the department which can affect company success.
3. Accountable to the parts manager for proper interpretation of duties & responsibilities.
Method of Measurement:
1. The satisfaction expressed by customers concerning the employees assistance and professionalism.
2. New business developed as a result of the employees performance.
3. The satisfaction of management and other members of the company concerning the positive performance and accountability.
Culture is Job #1. Alta Equipment Company prides itself in the 3 Ps of business:People Process and Product.By investing in the best people and creating a one team approach Alta Equipment Company earns customers for life.
If you have a passion for excellence and are ready to make a difference within our organization were ready for you. Whether its selling the worldsbest big iron rolling up your sleeves and servicing our industryleading construction and material handling product brands or being a difference maker behind the scenes we can use your skillset.
At Alta Equipment Company we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a Top Work Place USA our employees across North America are committed to excellence. Its the Alta way.
So lets start the conversation. Click the link to apply and begin the journey of a lifetime.
What we look for:
At Alta Equipment Company we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in ones profession through additional training and learning
Other Opportunities at Alta:
Please visit our careers page atwww.altaequipment.jobs/to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity employer.This means we do not discriminate on account of age race religion color sex national origin ancestry citizenship height weight marital status familial status disability genetic information military status veteran status misdemeanor arrest record or membership in any other classification protected under applicable law.If you believe the Company has violated its equal employment opportunity policy in any way please contact immediately.
Other details
- Pay TypeHourly
Required Experience:
IC
Employment Type
Hourly
