Sales Associate Product Knowledge Specialist
Sales Associate Product Knowledge Specialist
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Job Description
Job Title: Sales Associate / Product Knowledge Specialist
Location: Classic Nissan Sanford North Carolina
Employment Type: Full Time base plus commission (Individual Contributor)
Job Summary:
As a Sales Associate / Product Knowledge Specialist at Classic Nissan in Sanford North Carolina you will be responsible for providing exceptional customer service and meeting sales goals for our dealership. You will be the first point of contact for customers assisting them throughout the entire sales process from initial contact to vehicle delivery. This role also requires indepth knowledge of our products and services in order to effectively communicate and educate customers on their options.
Compensation & Benefits:
Competitive base salary
Generous commission structure
Health dental and vision insurance
401K plan available
Vacation paid time off
Career advancement opportunities
Responsibilities:
Greet and engage customers in a friendly professional manner
Conduct needs analysis to determine customers vehicle preferences and budget
Utilize product knowledge to educate customers on vehicle features and benefits
Demonstrate vehicle functionality and assist with test drives
Followup with customers to answer questions and address concerns
Negotiate and close sales contracts with customers
Stay uptodate on new products and features as well as automotive industry trends
Achieve individual and team sales goals
Maintain a high level of customer satisfaction ratings
Requirements:
High school diploma or equivalent
Minimum of 1 year in a sales or customer service role preferably in the automotive industry
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Ability to learn and retain product knowledge
Proficiency in Microsoft Office and CRM software
Valid drivers license with clean driving record clean background check and must pass drug screening test
Must be able to work flexible hours including weekends
EEOC Statement:
Classic Nissan is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at our dealership are based on business needs job requirements and individual qualifications without regard to race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected class under federal state or local laws.
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family owned and operated for the past 19 years we are proud to have grown from 1 store to over 30. Most of our dedicated and motivated leaders have been with us since the beginning most starting in entrylevel roles themselves. We understand the importance of employee growth and promote from within often.
Required Experience:
IC
Employment Type
Full-Time
