College Work Study Program TSBDC - Client Engagement and Support
College Work Study Program TSBDC - Client Engagement and Support
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1 Vacancy
Job Description
Southwest Tennessee Community College is a comprehensive multicultural public openaccess college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success transform lives and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: College Work Study Program (TSBDC Client Engagement and Support)
Employee Classification:Other
Institution:Southwest Tennessee Community College
Department: TSBDC
Campus Location: STCC Multiple Campus Locations
Job Summary
The Work Study Intern will assist the Tennessee Small Business Development Center (TSBDC) by providing crucial support to new clients during the startup phase. This role focuses on client onboarding training coordination and followup ensuring that clients are wellequipped to move forward with their business planning and development.
Job Duties
- Client Onboarding:
- Send a welcome package to new clients including essential business planning tools and resources.
- Ensure all materials are uptodate and tailored to client needs.
- Training Coordination:
- Assist clients in identifying relevant training opportunities including selfpaced VOD courses.
- Register clients for training sessions and provide necessary followup information.
- Client Followup:
- Conduct regular followup with clients to confirm business progress.
- Encourage client participation in TSBDC surveys and gather feedback on services provided.
Minimum Qualifications
- Must be a registered student of Southwest Tennessee Community College.
- Only students who are approved for Federal Work Study are qualified for this position.
- If you have any questions regarding this requirement please reach out to the Financial Aid Office.
- If you have any questions regarding this requirement please reach out to the Financial Aid Office.
- Strong communication and organizational skills.
- Ability to work independently and manage multiple tasks.
- Interest in small business development and entrepreneurship.
Preferred Qualifications
- Currently enrolled as a student at Southwest Tennessee Community College in Business or Legal Studies.
Hours & Compensation
- Parttime position (up to 20 hours per week) during the academic year.
- Compensation in accordance with Federal Work Study guidelines
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform jobrelated tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five 5 days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position the following items must be uploaded:
- Resume
- Cover letter
- Unofficial Transcripts
A summary of our benefits can be found below:
applications will not be considered.
Southwest Tennessee Community Collegeis a TBR and AA/EEO employer and does not discriminate against students employees or applicants for admission or employment on the basis of race color religion creed national origin sex sexual orientation gender identity/expression disability age status as a protected veteran genetic information or any other legally protected class with respect to all employment programs and activities.
Employment Type
Student
