Engagement Specialist Front Desk
Engagement Specialist Front Desk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Blue Ridge Health is currently seeking an Engagement Specialist (Front Desk) to join our Behavioral Health Team in Hendersonville NC!
What We Offer You:
- A competitive benefits plan including Medical Dental and Vision
- Company sponsored life insurance and short and longterm disability coverage
- 403(b) retirement account with company matching
- Supplemental accident insurance available
- 9 paid holidays per year
- PTO and Personal Day accrual starting day 1 (We value a worklife balance!
- Flexible Work Schedules Considered
- Needs Accommodations Programs
- Mental Health Resources
- Tuition Reimbursement Program
What Youll Do:
This position effectively completes client checkin and checkout processes manages client documents updates all client data and assists clients with required paperwork with accuracy and confidentiality. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include:
- Answering phones responding to inquiries and relaying information to providers.
- Prepares clients for clinic visit by updating all pertinent demographic and insurance information in the clients Electronic Health Record (EHR).
- Insures all client documentation is accurately completed and/or verified and updated during client visit.
- Complies with all agency processes and procedures.
- Collects and posts payments and appropriate insurance copays from clients.
What Were Looking For:
- High school diploma or equivalent.
- Stellar communication skills that allow you to easily and effectively communicate with staff patients providers peers supervisors and community stakeholders.
- One year experience working in a medical office environment preferred.
- Basic medical terminology preferred.
- Proficient computer skills including Microsoft Office Excel Outlook.
- Electronic Health Records and Practice Management Systems experience preferred.
- Adhere to HIPAA regulations and patient confidentiality.
- BiLingual (preferred but not required).
- Ability to travel to nearby sites as needed.
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health inspire Hope and advance Healing through access to Compassionate Affordable and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the everchanging medical and behavioral healthcare needs of individuals throughout WNC.
Blue Ridge Health Services promotes a supportive and inclusive culture sensitive to the diversity of the individuals we serve and our workforce. Challenging unconscious bias inviting a culture of individual expression and ongoing sensitivity to organizational practices are fundamental of staff expectations. This focus contributes to the importance of Blue Ridge Healths investment to advance as a culturally competent organization.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
