Job Description:
The Role
The associate will be responsible for handling large securities and money transactions while closely adhering to the Margin Departments Policies and Procedures with regard to the review of documentation to ensure customer safety and protection. Associate will also be trained on the regulatory side of the Margin Department and will gain an understanding of Regulation T as well as how to read and interpret margin balances and figures.
The Expertise and Skills You Bring
13 years of brokerage operations experience preferred
Customer Service experience preferred
College degree or similar work experience preferred
You will possess excellent interpersonal and communication skills (written and oral) to engage with clients and internal partners to provide them with the best service experience
Your strong and timemanagement skills and ability to prioritize decisions in a fast paced environment
Your ability to work and build positive relationships across different teams within the organization
Handling inbound phone calls and emails from clients and assisting them with inquiries regarding Margin issues
Providing clear and concise communication to internal business partners
Monitoring outstanding issues and providing timely updates to clients
Be able to work in time fast paced timedeadline driven environment
Attention to detail especially with regard to documentation review
Should be good with numbers and calculations
Have the ability to learn many tasks and gain expertise in multiple product offerings
Windows Office Applications
Coding / MACRO skills a PLUS
The Team
The Correspondent (NF) Margin Team located in Jersey City is responsible for daytoday regulatory items deficits and ensure payment is received promptly on open debits/calls. Margin follows SEC FINRA regulation and house requirements to maintain accurate compliance of all accounts.You will be part of collaborative team and be the last line of defense in protecting the Fidelity and our customers assets.The team develops and maintains relationships with internal and external business partners.
The base salary range for this position is $47000$74000 per year.
Placement in the range will vary based on job responsibilities and scope geographic location candidates relevant experience and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional wellbeing support marketleading retirement generous paid time off and parental leave charitable giving employee match program and educational assistance including student loan repayment tuition reimbursement and learning resources to develop your career. Note the application window closes when the position is filled or unposted.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirementrelated financial activities and the rules and regulations of numerous selfregulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days MF) in a Fidelity office.
Certifications:
Category:
Brokerage Operations
Required Experience:
Senior IC