Employee Benefits Account Manager I
Employee Benefits Account Manager I
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a detailoriented individual who thrives in a stable and supportive work environment
Explore an opportunity with us where your achievements are celebrated and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey
What is Houchens Insurance Group
We are a 100 employeeowned company with a great culture and excellent benefits. Were big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:
1. Clients
2. Coowners
3. Communities
By placing equal emphasis on meeting the needs of our clients fostering a supportive environment for our coowners and actively contributing to the betterment of our communities we strive to create a positive and impactful experience for all.
What you will receive
- Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
- Variable compensation with stability and unlimited growth based on your performance.
- A longterm career with substantial development and advancement opportunities.
- Ownership in the company in the form of stock via the Houchens Industries ESOP the largest 100 owned company in the world.
- Comprehensive medical dental and vision plans and many more supplemental benefits.
- Worklife balance.
- Plus much more!
To learn more about Houchens Insurance Group visit us on LinkedIn.
Summary
Analyzes and answers requests by mail telephone or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties.
80
Client/Policy Services
Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.
Responsibilities include:
- Maintaining direct communication and building relationships with insureds.
- Obtaining updated underwriting information from clients when necessary.
- Reviewing policies and entering information in a database system.
- Assisting in open enrollment meetings and assisting clients in enrollment paperwork for employees.
- Maintaining agency management database with current information and ordering corrections as necessary.
- Building relationships with insurance carriers.
- Developing Producer Director of Account Services and Service Manager confidence in job knowledge judgment calls and awareness of current industry trends and developments.
- Maintaining compliance with all Employee Benefit service standards and procedures.
- Servicing assigned accounts with minimal Producer/Service Manager direction.
- Handling complex policy issues and finding resolution with minimal Producer/Service Manager involvement.
- Coordinating with the Technology and Benefits Department to support client enrollment needs when applicable.
- Prepare ERISA to wrap Documents.
- Working with marketing and clients for the purpose of gathering marketing data.
- Seeking opportunities for potential upselling of accounts.
- Coordinating with Renewal Marketer when applicable.
10
Teamwork
Works together with the team and with other departments such as Marketing Accounting Compliance etc.; this includes conferencing with the Producer to discuss the of strategies. Assists in training new team members. Volunteers to back up and/or assist others as needed. Manages PTO to work with departmental needsspecial projects as requested by the Manager.
10
Determination
Displays commitment and initiative to meet department and agency education goals as set forth in the organizations education program.
Education and/or Experience
At least three years related insurance experience and/or training preferably handling multiline group health accounts; or equivalent combination of education and experience.
Certificates Licenses Registrations
Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organizations education plan.
Required Experience:
Manager
Employment Type
Full-Time
