Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
Adobe is seeking a Payroll Specialist to join our Global Payroll team in San Jose supporting payroll processing for North America Payroll. This role is an excellent opportunity for payroll professionals who are detailoriented thrive in fastpaced environments and are passionate about delivering highquality payroll services.
What youll Do
Payroll Processing & Compliance
- Process biweekly and adhoc payroll with accuracy and efficiency using UKGPro and Workday for HRIS
- Regions include North America: US and Canada
- Collaborate effectively with internal partners and external service vendors to ensure payroll processing adheres to policies and countryspecific statutory requirements.
- Process employee and statutory payments reconcile different scenarios (rejections refunds uncashed checks direct deposit issues stop payments) and ensure accurate resolution and compliance with company policies and regulations.
- Ensure proper payroll documentation is maintained for each step of the process.
- Support internal and external audits including SOX controls by preparing necessary payroll documentation in a timely manner.
Employee Support & Issue Resolution
- Provide excellent customer service by responding to employee payroll inquiries via ServiceNow within SLA timelines.
- Develop and maintain knowledge articles to offer ongoing proactive assistance on payrollrelated subjects empowering employees and collaborators with easily accessible selfservice information.
Process Improvement & Reporting
- Continuously find opportunities to improve payroll efficiency through process improvements and automation while proactively addressing issues and proposing solutions as needed.
- Support the team in driving payrollrelated projects and new system implementations.
- Support the development reporting and review of metrics to drive performance.
Teamwork and Individual Development:
- Maintain consistent communication with the supervisor/manager team members and key partners regarding task or project status while finding opportunities to enhance service levels or processes. Raise any concerns promptly to ensure the delivery of highquality service.
- Actively participate in and support departmental initiatives seeking feedback and embracing opportunities for continuous learning to improve knowledge skills and experience. Monitor results to drive effectiveness and efficiency.
- Adhere to company department and team standards of professionalism ensuring behavior aligns with Adobes values and cultivates a positive work environment.
- Learn the payroll processes of assigned global countries and be ready to process payroll when needed ensuring continuity and accuracy in the absence of primary personnel.
- Proactively design a selfdevelopment plan and work with the manager to track progress through regular checkins adjusting the plan as needed and celebrating achievements along the way.
What you need to succeed
Required:
- 3 years of multistate payroll experience in a highvolume corporate environment 3000 employees).
- Strong understanding of multistate laws and taxes and their impact on financial and statutory reporting.
- Excellent time management skills and ability to prioritize tasks meet payrollrelated deadlines and effectively handle highpressure environments.
- High attention to accuracy confidentiality and compliance in handling sensitive payroll data.
- Possesses strong analytical and problemsolving skills with a dedicated and determined approach.
- Proven ability to excel in a teamoriented environment demonstrating strong customer service and collaboration skills. Experienced in navigating conflict and working toward successful resolutions.
- Proficient social skills with the ability to collaborate effectively with team and partners contributing ideas finding opportunities and fostering positive outcomes.
- Skilled at building strong collaborative relationships with both internal teams and external payroll service providers.
- Proficiency in Microsoft Excel (pivot tables VLOOKUP and data analysis).
Preferred:
- Experience working with UKG Pro ServiceNow and Workday HR (or similar HRIS and payroll systems).
- Working knowledge of equity transactions in payroll (ESPP RSU).
- Proficiency in multiple languages is a plus.
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least 12:01 AM Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $74100 $142200 annually. Paywithin this range varies by work locationand may also depend on jobrelated knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and shortterm incentives are in the form of sales commission plans. Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make Adobe accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each others employees.
Required Experience:
IC