Project Coordinator LMS Administrator - Education
Project Coordinator LMS Administrator - Education
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Job Description
Through its core values of Courage Respect and Excellence CAMH is implementing its Strategic Plan: Connected CAMH to transform lives ignite innovation and discovery revolutionize education and drive social change. CAMH is more than a hospital it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system a world where Mental Health is Health.
To learn more about CAMH please visit their website at: www.camh.
To view our Land Acknowledgment please click here.
On Novemberwas launched in Canada as a new national threedigit number for suicide prevention and emotional distress. In 2022 CAMH was announced as the lead for the coordination and administration of 988 and has acted in this capacity to lead and coordinate the implementation of 988 and manage the operations and postlaunch activities. As of November 2023 this groundbreaking new service is available 24/7/365 in English and French and accessible to everyone from coast to coast to coast. CAMH is working closely with the federal government and key partners from different groups and communities provinces territories and building on our work on Talk Suicide Canada to deliver this high quality evidencebased equitable suicide prevention service to Canada.
Position Description
988 and CAMH Education are currently seeking a fulltime permanent Project Coordinator (LMS Administrator) to support the development and delivery of elearning modules user guides and other learning materials for 988 responders. This role will be responsible for supporting the development of elearning courses webbased resources and other learning and support materials as needed with an emphasis on embedding best practices for evidencebased Education delivery and accessibility requirements.
Reporting to the Manager of Digital Innovation at CAMH Education and the Manager Partnership and Strategy at 988 & Outreach Admin this role will be responsible for the site administration of the 988 learning platform and will support the development of learning materials guides and other 988 educational resources in the 988 online portal. They will have strong technical expertise excellent problemsolving skills and a keen ability to collaborate with various departments and vendors to enhance the delivery of training and development programs. The ideal candidate will actively seek out and stay informed about emerging trends in learning platforms to create immersive and personalized learning experiences.
The LMS Administrator will collaborate with CAMH Education and 988 & Outreach Admin team as well as 988 subject matter experts including healthcare professionals clinical teams lived experience experts and other internal & external stakeholders.
The LMS Administrator will oversee the daytoday operations of the LMS platform including user management course setup and system maintenance. They will work closely with IT/development teams and vendors to coordinate system upgrades feature implementations and integrations where needed. They will ensure the LMS platform adheres to relevant data protection & privacy regulations and are functioning with minimal downtime & efficient performance. They will ensure that the LMS platform and materials meet all accessibility standards. They will provide technical support to endusers by troubleshooting and answering inquiries. They will generate and analyze reports related to user activity course completion and system usage. The ideal candidate will provide insights and recommendations based on data to improve LMS effectiveness and user engagement.
The LMS Administrator will collaborate with UI/UX designers to ensure the LMS platform is intuitive userfriendly and accessible. They will work closely with content developers to configure assessment tools (e.g. quizzes surveys) and create learning objects in multiple formats including HTML5 H5P and SCORM. They will upload and organize training content & resources and ensure that all content is accessible and aligned with organizational training goals. The ideal candidate will maintain documentation develop training materials/user guides and deliver training sessions where needed.
They will support a workplace that embraces diversity encourages teamwork and complies with all applicable standards and requirements. This position is located at 1025 Queen Street West.
The successful candidate will have a Bachelors degree in Information Technology Educational Technology or related field and three years of experience as an LMS administrator. Advanced experience with learning management systems (i.e. Moodle) and content management systems (i.e. Sharepoint) is required. Advanced experience with frontend web development (e.g. HTML CSS JavaScript) is required. Experience with Adobe Creative Cloud (e.g. Illustrator and Photoshop) is required. Training and knowledge of the Accessibility for Ontarians with Disabilities Act and Web Content Accessibility Guidelines is required. Experience with using Articulate products (i.e. Storyline and Rise) is a strong asset. The successful candidate possesses analytical and problem solving abilities organizational and time management skills as well as sound judgment. They are enthusiastic flexible and capable of working independently and in a team setting and can demonstrate excellent interpersonal organizational and communication skills and can work well under pressure. They have the ability to work effectively in a wide range of settings with individuals from diverse backgrounds. Bilingualism (French/English) is an asset.
Required Experience:
IC
Employment Type
Contract
