Digital Project Manager - 12 Month FTC
Digital Project Manager - 12 Month FTC
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Job Description
Closing Date:
16/04/2025Group:
Corporate GroupManagement Level:
Senior AssociateJob Type:
Fixed Term (Fixed Term)Job Description:
Please note this role will close at 00.01 on the 16th April so we advise making your application by midnight on the 15th April.
About Ofcom
As the UKs communications regulator were delivering vital work that helps keep the UK connected and shapes the future of how well stay connected with each other.
Our work covers everything from phones and broadband through to TV radio the postal service and wireless devices. Were also taking on the challenge of making the online world a safer place. And we need people of all backgrounds skill sets and experiences to help us achieve our goal of making communications work for everyone.
About the job
Ofcom is looking for an experienced digital project manager with a product skill set to help improve the website and digital services for our visitors. This role is about bringing people together making plans defining success outcomes and supporting delivery.
Ofcom is the UKs communications watchdog. We regulate services from phone and broadband to TV and radio airwaves and the postal service. Were also taking on new duties to make online services safer for everyone. Its important work on behalf of people across the UK.
Most people find Ofcom through our website and were seeking an experienced organised and collaborative digital project person to help make it happen. Were looking for someone who takes real pride in ensuring innovation accessibility and quality in digital/web design making sure it is centred on the user and based on good evidence.
You will be working alongside our product manager and digital content lead bringing together development and content initiatives creating projects plans and engaging and influencing key stakeholders to convey the value of what we do and why we do it. Our digital development is hybrid so agile and waterfall knowledge is needed.
You will also champion usability working with colleagues across Ofcom to develop technical solutions that always put users needs first and are based on evidence data and insights.
Highquality reliable communications services have never mattered more to peoples lives. The industries Ofcom regulates are evolving fast making this an exciting time to join our team. And the role is flexible: we are open to either full or parttime candidates and we offer hybrid working tied to a choice of offices in London Edinburgh and Manchester.
The Digital Project Manager sits in Ofcoms friendly and expert Communications team judged by PR Week as the best place to work inhouse in the UK.
Your key responsibilities
- Creating team plans and organising tasks for content and development work
- Defining measuring and communicating success of projects
- Supporting the digital team removing barriers to get work started
- Working with the digital product manager on digital projects delivered by ICT and how best to define the value and set communications plans
- Support the digital product manager in delivering packages of work in a hybrid manner
- Support the digital content lead in content project delivery
- Adapt a toolkit of agile and waterfall skills and approaches to the needs of each project and their delivery needs
- Bringing our personas and their user journeys into the heart of what we do
- Writing up documentation and ensuring rigour in information storage
- Work with the product manager to detail out our stakeholders needs and user stories
- Collaborate in a positive open way with multidisciplinary teams in Communications ICT and external CMS providers.
- Engage with the Government Digital Services toolkits frameworks and best practice helping Ofcom to understand the latest in product management tools and techniques.
- Attend and represent the team in steering groups and meetings
- Take responsibility for your projects workstreams and actions ensuring your work enables the wider team to deliver
Essential experience and skills
- Experience working in a digital hybrid waterfall and agile approach and adapting approach and tools to each given scenario.
- Solid track record of developing and releasing digital products.
- Experience of understanding and engaging with users to improve products commissioning research and turning qualitative and quantitative insight into product improvements.
- Sound knowledge of how evaluation tools can be used to identify improvements spot risks and evaluate success. Ability to reconcile differing views using evidence user research and analytics to inform our decisions.
- A passion and experience in implementing innovation AI accessibility and quality in digital design being centred on the user and based on good evidence.
- Working knowledge of Government Digital Service best practice and principles.
- Familiarity with relevant tools such as Figma or Adobe XD for creating prototypes; Prince2/Agile Scrum for project management.
- Articulating Ideas: Excellent communication skills influencing skills and reporting on success outcomes for different audiences. Excellent writing skills and experience of producing communication plans and stakeholder engagement
- Forming Relationships: Building relationships and work positively in and across teams handling a range of stakeholder ICT and external relationships.
Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this we want our organisation to reflect the diversity of background experience upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible no matter your social background ethnicity sexual orientation gender or disability.
Where positions are listed as fulltime we remain open to reduced hours parttime arrangements job shares and other flexible working options. From day one we champion flexible work arrangements to accommodate individual needs.
We also warmly welcome applicants who are returning to the workforce after a break for whatever reason. If you have taken time away and are ready to rejoin we look forward to reviewing your application.
Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences please contact our recruitment team at or call 0.
As a Disability Confident employer we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. Experience:
IC
Employment Type
Full-Time
Key Skills
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