Assistant Front Office Manager - Queen Kapiolani Hotel
Assistant Front Office Manager - Queen Kapiolani Hotel
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$ 55000 - 58000
1 Vacancy
Job Description
What Youll Do:
You will be at the center of the hotels universe the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader you will be responsible for ensuring effective collaboration and teamwork among front desk and bell team. In addition youll get a glimpse of the business side of the front office: staffing scheduling and expense management are all also vital pieces of your development and growth as a leader.
Here are a few other tasks youll be responsible for on a daily basis:
- Our fastpaced environment requires that you communicate clearly and demonstrate a high level of professionalism to ensure guest satisfaction.
- Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards.
- Managing and stepping in as needed to complete daily hotel front office tasks.
- Assisting with monitoring performance and attendance.
Where Youve Been:
Were looking for someone who has worked in hotels with at least two years progressive supervisory experience. Being a peopleperson is a must. You must be able to contribute to a collaborative and diverse team dynamic while quickly assessing situations and creating effective resolutions to challenges. A passion for customer service is an absolute must.
When Youre Here:
Sometimes youll be behind a deskbut also be prepared to move around because more than half of the time you will be standing/sitting carrying/lifting up to 50 pounds walking bending/twisting climbing stairs and more. You also must be able to accommodate varying schedules including nights weekends and holidays. But wait theres a great upside: in exchange for your flexibility we offer excellent benefits hotel discounts and the opportunity to be part of an anythingbutstandard growing hotel company. Salary range for this position is $55000 $58000 per year.
Required Experience:
IC
Employment Type
Full-Time
