Specialist Customer Service
Specialist Customer Service
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Job Description
At Saputo we bring good to the table by making highquality products investing in our people and supporting communities around the world . As a top 10 global dairy processor we value contributions that matter and strive to foster an inclusive growthdriven work environment. Ready to bring your best
How you will make contributions that matter...
Provide the highest level of customer service to new and existing customer accounts through sales support and account management activities.
Ensure customer satisfaction through ongoing interaction and building of rapport with customer accounts sales personnel and internal supporting departments.
Handle multiple priorities including customer inquiries order changes sample orders product returns and product shortage resolution.
Monitor customer order patterns and adjust orders in accordance with company practices policies and management directives.
Execute orderentry with high accuracy and follow through including solving problems in a professional and timely manner.
Participate in crosstraining employees across the department.
You are best suited for this role if you...
Ability and drive to problem solve; to dig deep past the first layer of possible solutions.
1 5 years of Customer Service Sales Support or related field experience.
Strong interpersonal skills; ability to successfully work in a team environment and demonstrate leadership.
Excellent attention to detail written and verbal communication time management and organizational skills.
Excellent data entry and proficiency in the use of computers and Microsoft Office programs. Working knowledge of SAP or AS400 preferred.
Pursuing a college degree in business or a related field and consumer packaged goods or dairy industry experience a plus.
We support and care for our employees by providing them with
Development opportunities that enhance you career fulfillment.
Meaningful compensation & benefits that help you care for your family.
Opportunities to contribute to your community.
#Hybrid
Salary Range: $50675 to $66515
Salary offers will vary commensurate with experience educations skills and training
In the USA Saputo ranks among the top three cheese producers and is one of the top producers of extended shelflife and cultured dairy products with a portfolio of wellloved brands such as Stella Frigo Cheese Montchevre Stella and Treasure Cave. We also boast a strong foodservice presence partnering with reputable chain restaurants and broadline distributors.
Whether your expertise lies in manufacturing operations supply chain sales quality assurance or in any other function your role is integral to our success. You will make contributions that matter all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC endeavors to make CareersUSA.Saputo accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Human Resources ator email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. If youd like more information on your EEO rights under law please visit www.EEOC.
To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants please visit our Corporate website associated section by clicking here (English) or here (Spanish).
Required Experience:
Unclear Seniority
Employment Type
Full-Time
