Client Program Manager
Client Program Manager
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Job Description
Client Program Manager
Job Location: US (Remote)
Job Term: FullTime
The Opportunity
Picarro is transforming gas utility operations with innovative solutions for methane emissions management riskinformed leak prioritization and pipeline asset optimization. As a Client Program Manager in the Gas Business Unit you will play a strategic role in driving successful program delivering measurable value to clients and advancing Picarros mission to make gas networks safer and more sustainable.
Reporting to the Sr. Director of Climate and Safety Solutions you will act as a trusted advisor to our clients bridging business needs with technical . This role requires strong analytical skills familiarity with GIS workflows and the ability to strategically manage complex programs ensuring alignment with client goals and Picarros longterm vision.
Roles and Responsibilities
Strategic Program Plan and execute client programs to deliver measurable outcomes balancing client goals regulatory requirements and operational efficiency. Oversee GIS workflows ensuring accurate data integration boundary creation and quality control. Collaborate with internal teams to align with Picarros broader objectives and provide insights to optimize program outcomes including leak prioritization and emissions reduction.
Client Relationship Management Serve as a trusted advisor to key client stakeholders building relationships understanding challenges and ensuring satisfaction. Translate client needs into actionable program plans facilitate training and support workflow adoption to drive longterm value.
Data Analysis and Insights Analyze program data to identify trends risks and opportunities delivering actionable insights through dashboards and performance reporting. Ensure quality control across collected data GIS integrations and program deliverables.
Continuous Improvement Streamline client workflows improve program efficiency and support the scaling of client programs by demonstrating value through datadriven KPIs. Contribute to the development of strategic use cases such as advanced leak survey optimization and emissions management.
Skills and Abilities
- Strategic Thinking Ability to align program with client goals and longterm business outcomes.
- Analytical Skills Proven experience analyzing complex datasets to identify trends risks and opportunities. Proficiency with data analysis and reporting tools (e.g. Excel Tableau Power BI).
- GIS Proficiency Experience with GIS tools (e.g. ESRI ArcGIS QGIS) for spatial data management is a plus.
- Client Engagement Strong clientfacing abilities with excellent communication relationshipbuilding and problemsolving skills.
- Program Management Skilled at managing programs endtoend including planning risk mitigation and delivering results.
- Technical Communication Ability to translate technical concepts into actionable insights for nontechnical audiences.
- Organized Exceptional ability to manage multiple priorities meet deadlines and deliver highquality outcomes.
Qualifications
- Bachelors degree in engineering science GIS or a related technical field.
- Minimum of 3 years of experience in clientfacing roles such as program management or technical project delivery.
- Ability to travel on short notice to client locations.
- Prior experience in the natural gas energy or infrastructure sectors is strongly preferred.
- PMP or similar project management certification is a plus.
Our total compensation packages includes base salary bonus eligibility and equity.
Required Experience:
Manager
Employment Type
Full Time
