Associate Manager - Client Services
Associate Manager - Client Services
Posted on :
16-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-03-2025
Job Description
Infosys is seeking an Associate Manager of Client Services.The Associate ManagerClient Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (ManagerClient Services/Senior ManagerClient Services) to build an account plan and is responsible for client management based on the account plan. Usually the AMCS handles a single account or part of a large account with an indicative annual book of business of up to $10 million.
Location for this position is Tampa(FL) Los Angeles(CA) Pittsburgh(PA) Charlotte (NC). Candidates must be located within commuting distance or be willing to relocate to this area. This position may require travel as required
Role Description:
Along with competitive pay as a fulltime Infosys employee you are also eligible for the following benefits :
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Location for this position is Tampa(FL) Los Angeles(CA) Pittsburgh(PA) Charlotte (NC). Candidates must be located within commuting distance or be willing to relocate to this area. This position may require travel as required
Role Description:
- Client relationship management and business development: manage client relationships build a portfolio up to $10M own the opportunity management cycle: ProspectEvaluateProposeClose
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
- Account planning and governance: create the account plan including relationships required opportunities to be pursued price decisions etc.
- Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
- Take gotomarket solutions to accounts and drive revenue from gotomarket solutions being sponsored by the business unit.
- Support presales proposals for new business development outside of account scope.
- Provide vital input for building future alliances with relevant product vendors.
- About Infosys SURE (Services Utility Resources & Energy) Practice:
The Infosys SURE practice offers solutions that meet the connectivity needs of Services Utility Resources & Energy industries. Our Vision is to be the partner of choice for digital transformation in these respective industries. Our team atServices Utilities Resources and Energy(SURE) has extensive experience accelerating digital transformation opportunities in the energy and utilities space. We offer a wellplanned path to digital adoption enabling businesses to become genuinely agile customercentric and innovative despite the shifting landscape. Through our skillset and deep industry knowledge we help our clients to transform customer experiences while maintaining cost and operational efficiencies
- Required Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7 years of experience with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical is a plus.
Track record of interacting and building relationships with CXO level client contacts
Handson experience with proposal creation and leading proposal presentations
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration
Preferred Qualifications:
Knowledge of industry specific gotomarket solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multilocation consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Along with competitive pay as a fulltime Infosys employee you are also eligible for the following benefits :
- Medical/Dental/Vision/Life Insurance
- Longterm/Shortterm Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident Critical Illness Hospital Indemnity Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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