Solutions Engineer Jr
Solutions Engineer Jr
Posted on :
04-04-2025
Employer Active
1 Vacancy
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Job Description
What would you do
- Guide sessions with clients to understand the current architecture and technical landscape and define what are the steps to integrate Instaleap with the retailers legacy system and external parties creating a highlevel solutions map regarding integration.
- Work with the Sales Team to support meetings requiring technical knowledge for potential clients.
- Build rapport with our customers to understand their needs and teach how our technology works and how it can help them while finding the best fit of our tech solutions for their business.
- Collaborate with internal teams to understand what is the clients need and find which of our products can have the best fit to support their needs
- Identify and manage potential risks during the integration process
- Efficiently identify troubleshoot and support technical issues during the implementation
- Execute tests configurations and automation to do the best implementation
Your experience has been shaped by
- At least 1 year of experience working in a SaaS company.
- At least 1 year leading teams.
- At least 2 years working with Integrations via API.
- Experience working in agile environments.
- Experience in customer support positions.
- Experience managing implementation project.
- Fluency in English is a required.
- Direct handson technical experience in a customerfacing role is a must.
- Strong background in using REST API Services.
Your SuperPowers
- Familiarity with cloudbased environments such as AWS.
- Familiarity constructing SQL queries and consulting SQL database.
- Be able or have proven experience leading a discovery conversation.
- Being able to define an operational flow chart and technically explain/estimate with the clients team what job to be done must be done by them and how much effort is required to achieve it.
What we bring to the table
- Hybrid Work: Work together as a team.
- Flexible hours: We trust your work and skills.
- Additional days off to vacations.
- Half day off on your birthday.
- Access to Educational Budget.
- Workstation Paid BYOD or companyprovided machine. Different options to satisfy your palate.
- Health insurance: Get the attention and care that you deserve. Available in some countries.
Employment Type
Full Time
Key Skills
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