CCTV Operator
CCTV Operator
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Wavendon Milton Keynes MK17 8LX
Shifts: 12 Hours on a 4day rolling period. 4 Days On 4 Days Off)
We operate 24/7 365 days a year. Day Shift: 6AM to 6PM Evening Shift: 6PM to 6AM
What you will do
- Effectively process alarm activations across a variety of platforms in accordance with customerdefined specifications ensuring a duty of care to all staff.
- Manage mobile alarm call outs and provide solutions in a timely manner.
- Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential.
- Answer all calls promptly with a high level of customer service giving assistance to internal and external customers including liaising with third parties and contractors as required.
- Ensure that all systems/databases are updated in a timely and accurate manner.
- Provide client reports.
Qualifications :
What you will need
- Excellent customer service skills Able to communicate at all levels.
- Willingness to learn.
- Ability to work as part of a team.
- Attention to detail.
- Work under periods of pressure.
- Excellent interpersonal and communication skills able to listen to give clear and concise instructions.
- Decisionmaking capability.
- Computer literate proficient in MS Office ability to adapt quickly to new systems.
- Professional in appearance and attitude.
- Demonstrate a high level of integrity whilst dealing with sensitive and confidential situations.
- Embody and uphold the Securitas Core Values of Integrity Vigilance and Helpfulness.
- A flexible approach to working hours including the requirement for covering of holidays and sickness.
Additional Information :
Its great to see youre considering a career with us here at Securitas UK! Youre one step away from joining our global team of over 375000 professionals.
Ready to take the next step Click Im Interested to submit your CV. Questions Reach out anytime at
Why Choose Securitas UK
At Securitas UK we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industryleading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an allinclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect transparency and collaboration.
- Fair Pay & Benefits: Competitive equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant Supporting equality and inclusion.
- Disability Confident Employer Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification We commit to guaranteeing an interview to anyone who discloses a disability at screening providing they live within the location requirements.
- Health & Wellbeing Programs Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification Leading inclusivity for neurodivergent individuals.
We celebrate diversity yearround with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
