Director Of Operations Premium Allegiant Stadium
Director Of Operations Premium Allegiant Stadium
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Director of Operations Premium at the Allegiant Stadium will be responsible for leading inspiring and managing a team of employees to maximize the sales of multiyear premium seat and suite leases plus singlenight premium rentals at Allegiant Stadium. The Director of Operations Premium will also be responsible for the service retention and fulfillment of premium seating at the Stadium.
This role pays an annual salary of $110000 to $130000 and is bonus eligible.
Benefits for fulltime roles: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).
This position will remain open until June 6 2025.
Responsibilities
- Oversee the strategy to sell deliver and service all premium seating at the Allegiant Stadium including multiyear leases and eventbyevent sales.
- Meet or exceed established team and individual monthly quarterly and yearly revenue goals tied to contracted revenue (new business and renewals) and eventbyevent sales.
- Develop and implement a B2Bfocused sales and service plan for the department.
- Train motivate lead and manage a team of sales & service employees.
- Conduct regular one oneonone meetings and training sessions with sales & service staff.
- Work with OVG Premium and arena marketing staff to generate new sales leads through creative leadgeneration methods.
- Conduct sales meetings and skilled dealclosing via phone virtual presentations inoffice and invenue presentations.
- Provide highend service for our premium seating clients including but not limited to: renewals timely collection of payments of license agreements and special requests.
- Maintain sales reporting to track revenue tied to premium seating.
- Submit timely reports to management including weekly and monthly sales & activity reports.
- Ensure the entire team enters all pertinent prospect and customer information in CRM platform for efficient reporting and historical data tracking.
- Create new programs that lead to the generation of referrals from existing book of business and find additional areas of opportunity to sell new premium seats within the arena.
- Collaborate with industry leaders on best practices within the area of premium sales and service.
- Communicate well and work collaboratively across multiple areas of Acrisure Arena and OVG including but not limited to Ticket Operations Event Operations Legal Finance Food & Beverage Human Resources Marketing and more.
- Work with Allegiant Stadium and OVG Premium leadership to create forecast and manage revenues and expenses tied to premium seating.
- Other jobrelated duties as assigned.
Qualifications
- Ability to inspire motivate and lead a highly performing team.
- Ability to take business goals and construct a plan to achieve and exceed them.
- Deep knowledge of and ability to build relationships with CLevel Executives.
- Skilled in negotiating and delivering an effective pitch via phone web and inperson meetings.
- Detailoriented and organized with the ability to manage and prioritize multiple responsibilities and deadlines.
- Willingness to take constructive feedback and seek constant improvement.
- Excellent analytical and communication skills.
- Available and responsive to internal stakeholders and customers/prospects.
- Ability to work nights/weekends/flexible schedule for events.
Education and Experience:
- Bachelors degree in Sport Management Business Communications or related field
- 57 years of relevant sales experience; premium sales & service a plus
- 3 years of management with demonstrated success
- Working knowledge of Ticketmaster Archtics
- Strong understanding of CRM best practices and sales processes preferably in Salesforce
- Proficient with MS Word Excel and PowerPoint
- Experience working with sales automation software a plus
- Familiarity with marketing automation tools a plus
Working Conditions:
- Must be able to work a flexible schedule inclusive of weekends nights and holidays required.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Director
Employment Type
Unclear
