Salesforce Administrator
Salesforce Administrator
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Job Description
Job Description:
The Salesforce Administrator at DealerOn is a multidimensional position responsible for automating complex business processes making sure the system is clean and efficient and monitoring new releases. The Salesforce Administrator will perform system implementation and configuration. Additionally the Salesforce Administrator will create reports dashboards and processes to continuously monitor data quality and integrity. They will also be responsible for gathering and documenting project and request requirements. This is a midlevel remote position reporting to our Headquarters office (Rockville MD).
Essential Functions:
- Oversee Salesforcerelated initiatives by facilitating monitoring coordinating and communicating the expectations for successful development of the departments services.
- Lead and conduct ad hoc organizational capability assessments to improve effectiveness as required or requested.
- Create and maintain list views reports and dashboards.
- Customization of Salesforce apps objects fields record types and page layouts.
- Build and maintain workflow rules.
- Manage organization wide defaults.
- Ensure proper user maintenance to include permissions and role hierarchy.
- Security and data management.
- Gather requirements for new processes with stakeholders.
- Train new users on using Salesforce.
- Monitoring of support intake channels.
- Communicate effectively with stakeholders and leadership.
Required Skills/Experience:
- Salesforce Administrator certification required.
- 3 years of SFDC admin experience.
- Ability to effectively utilize workflows process builder and data integration tools.
- Indepth understanding of customization options within Salesforce.
- Comprehensive knowledge of Salesforce platforms Service Cloud Sales Cloud CPQ and Pardot to develop Salesforce solutions.
- Customer service mindset.
- Ability to prioritize business needs based on importance urgency or impact.
- Excellent time management skills.
Preferred Skills/Experience:
- Bachelors Degree in related field or equivalent experience.
- Knowledge of Internet and Security technologies to integrate data between systems and applications.
- Knowledge of Salesforce App Cloud Lightning and Mobile Application Platforms.
- Experience using and configuring JIRA and connection to Salesforce.
- Knowledge of business processes and IT project delivery methodologies such as SDLC agile methodology the development of continuous integration and the ability to effectively develop Salesforce app solutions.
#LIRemote
The targeted salary range for this position is $62800 $91550.
The posted salary range for this position may be adjusted based on jobrelated factors permitted by law such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.
This position is open to US residents only.
About Us:
We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cuttingedge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row expanding to over 30 manufacturer relationship and over 5000 dealer partners. We are proud of what our company has done and its all due to the talented and diverse team weve been lucky enough to assemble.
Perks and Benefits:
Aside from the awesome people you will get to interact with on a daily basis we offer a number of benefits including:
- Medical dental and vision insurance
- Company matched 401K plan
- Flexible PTO Sick Leave
- 6 weeks paid Parental Leave
- 8 Paid National Holidays
- Companypaid basic Life Insurance
- Voluntary supplemental Life Insurance
- Voluntary longterm/shortterm disability insurance
- Voluntary Pet Insurance
- Optional Healthcare/Dependent Care FSA Account
DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in EVerify (for more information click here: Everify Participation and Right to Work.
Required Experience:
Manager
Employment Type
Full-Time
