TIBCO Solutions Architect
TIBCO Solutions Architect
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Job Description
Job Title:TIBCO Solutions Architect
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
*** This role will be filled as an IT Consultant/Solution Architect ***
***The preferred location is The Woodlands TX. Other locations within the service territory may be considered***
Job Summary/Purpose:
This position focuses on Middleware Application Management and is responsible for supporting leadership providing operational support Enhancements maintenance and break/fix (Level 2 for a defined set of Entergy TIBCO applications in Middleware area supporting all Business Units. The primary focus of this role will be to support Entergys TIBCO environments TIBCO applications TIBCO Products Enterprise Message Service BusinessWorks BusinessWorks Container Edition Business Events Mashery Tibco ActiveSpaces and Kubernetes Container environments. This role is responsible to ensure this set of applications meets stated Service Level Agreements with emphasis on continuous process improvements. This role will work closely with support teams external vendors and the relevant project teams to manage all issues related to the applications in the environment. This roll will act as the liaison between the application end users business users support team members and IT SDM.
Job Duties/Responsibilities
- Support Service Delivery Manager in providing customercentric IT; reliable predictable costeffective and secure service to the customers.
- Responsible for working with support teams and external vendors to ensure stable operations of assigned TIBCO applications and the timely resolution of problems incidents and service tickets. Conduct root cause analysis of problems and facilitate the resolution of the underlying cause or development of appropriate workaround. Coordinate level 2 (breakfix) support for Entergys TIBCO applications via support teams and external vendor.
- Oversight of TIBCO Operations support and vendor support in the implementation of new releases upgrades Patches or enhancements. Provide leadership to the support teams (Entergy & Partner)
- Ensure compliance with all project deployment methodologies internal standards (e.g. Security Enterprise Architecture (EA) operational guidelines in support of ITs strategy and organizational objectives and compliance with Entergys policies and procedures.
- Monitor the application availability against stated SLAs and performance expectations. Active management and transparent reporting of application issues resolutions and performance to IT leadership.
- Execute the Release & Deployment Management processes for TIBCO applications. Coordinate with Program Managers and Project/COE leads to ensure seamless transition into production environment. Plan and execute Service Introduction and knowledge transfer from project teams to Operations team. Responsible for risk management and rollback plans in adherence to stated policies and procedures.
Minimum Requirements:
IT Consultant: Bachelors degree in a related field and 5 years of experience working with managing and supporting production applications is required OR in lieu of a Bachelors degree 7 years of experience working with production applications is required.
Minimum knowledge skills and abilities required of the position
Knowledge and experience with Tibco suite of products (BusinessWorks Enterprise Message Service APIX Mashery Managed File Transfer BusinessWorks Container Edition BusinessEvent ActiveSpaces). Experience managing application support and maintenance functions in an organization or outsourced environment. Ability to leverage and mentor others through technical team leadership. Strong analytical and problemsolving skills. Strong written and verbal communication skills. Customer centric approach and strong data analytical ability.
Any certificates licenses etc. required of the position
TIBCO Technology certifications are a plus.
#LINW1
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Primary Location: TexasThe WoodlandsArkansas : Little Rock Louisiana : New Orleans Texas : The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 2
Req ID: 116886
Travel Percentage:Up to 25
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her behalf.If you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement:The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the Companys legal duty to furnish information. 41 CFR 601.35(c).Equal OpportunityandPay Transparency.
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol)
The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Employment Type
Full Time
