This is a remote position.
Schedule:
- Monday through Friday 2:00 PM to 6:00 PM EST
Client Timezone: Eastern Time (EST)
Client Overview
Join a rapidly growing educational services company that s making a significant impact in students lives through specialized math tutoring. This established organization maintains a team of dedicated tutors and serves a thriving client base in the greater Washington DC area. With a commitment to educational excellence and personalized attention they ve built a reputation for helping students achieve their full potential in mathematics.
Job Description
This is an exciting opportunity to become an integral part of a dynamic educational organization as a Virtual Administrative Assistant. You ll be the backbone of daily operations ensuring seamless coordination between tutors and students while maintaining the highest levels of organization and professionalism. This role offers the perfect blend of administrative expertise and educational impact allowing you to contribute directly to student success while working in a flexible remote environment. You ll have the opportunity to utilize modern educational technology platforms and develop your skills in a growing organization that values efficiency and excellence.
Responsibilities
- Serve as the primary point of contact for student and parent inquiries providing professional and knowledgeable responses
- Masterfully coordinate and schedule tutoring sessions ensuring optimal matching of students with appropriate tutors
- Manage the digital learning environment through the TutorBird platform ensuring all session information is accurately recorded
- Execute timely followups with clients to maintain engagement and ensure satisfaction
- Process and maintain detailed documentation of tutoring sessions and student progress
- Coordinate with tutors to optimize scheduling and availability
- Handle incoming communications through various channels including phone and email
- Support the creation and maintenance of administrative processes to enhance operational efficiency
- Maintain accurate and uptodate client records and educational documentation
Requirements
- Exceptional verbal and written communication skills with a professional phone presence
- Strong organizational abilities and proven experience in multitasking
- Proficiency in Google Workspace applications particularly Google Voice
- Demonstrated expertise in Microsoft Office suite especially Word and Excel
- Quick learner with the ability to master new software platforms and systems
- Detailoriented mindset with excellent documentation skills
- Basic understanding of educational services or tutoring environment preferred
- Reliable internet connection and quiet work environment
- Commitment to maintaining confidentiality of student information
- Must be available during Eastern Time business hours
Benefits
Independent Contractor Perks
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
ZR21747JOB
Exceptional verbal and written communication skills with a professional phone presence Proficiency in Google Workspace applications, particularly Google Voice Demonstrated expertise in Microsoft Office suite, especially Word and Excel Quick learner with the ability to master new software platforms and systems Detail-oriented mindset with excellent documentation skills Basic understanding of educational services or tutoring environment preferred Commitment to maintaining confidentiality of student information