Corporate Senior Vice President of Growth and Client Success
Corporate Senior Vice President of Growth and Client Success
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Overview: The Corporate Senior Vice President of Growth and Client Success for WNS Procurement is a key member of the senior leadership team reporting to the Executive Vice President and Head of WNS Procurement. This role is responsible for managing the P&L for North America responsible for the revenue growth team and the client success team in the region. This role will support the EVP in driving revenue growth optimizing margins driving revenue targets ensuring client delivery excellence across North America.
Sales and Growth Leadership:
Lead coach and manage a team of growth professionals to originate leads grow pipelines and achieve sales targets across the region.
Drive new client acquisition and expansion of existing accounts with a strong focus on enterprise or strategic clients.
Build a highquality pipeline of high ACV/TCV deals to meet revenue forecasts and achieve annual revenue targets.
Cultivate relationships with Csuite and key individuals at target companies to enhance the client portfolio.
Demonstrate creativity and innovation in crossselling and positioning solutions to meet customer business objectives.
Develop gotomarket strategy in collaboration with marketing and other senior growth and practice leaders.
Collaborate with Head of Marketing to execute gotomarket strategy through targeted campaigns advisor and analyst programs events and conference and other key marketing levers.
Report regularly on sales pipeline forecast accuracy and key performance metrics (e.g. win rates deal velocity average deal size) to executive leadership providing actionable insights to drive revenue growth.
Client Success Leadership:
Act as the overall owner of the accounts leading client success and making operational decisions.
Ensure the client services are executed successfully.
Assist clients with rolling out procurement programs including change management communication strategy and business process improvement initiatives.
Act as an escalation point with the team and client communicating and resolving operational issues.
Review metrics reporting for the entire program and identify areas of process inefficiencies suggesting improvements to management.
Provide leadership and consultation on strategic projects with high importance and visibility within the client.
Balance client requests against organizational interests and lead process improvement discussions to enhance operations.
Team Management:
Provide visionary leadership to the entire growth and client success team ensuring excellence in process quality and performance.
Inspire coach and mentor the growth and client success teams to consistently exceed performance expectations fostering a culture of continuous improvement and high achievement.
Identify and cultivate new talent within the team ensuring the organization is equipped with the skills and capabilities needed for future success.
Qualifications :
Masters degree preferred in Business Economics Finance Supply Chain Logistics or related field required.
10years of leadership experience in sales operations program management and/or consulting capacity.
5 years experience in Procurement
Proven track record of selling to executives (CFOs CPOs) in the Procurement services market
Ability to build relationships with and influence Clevel decisionmakers.
Experience in driving highperforming sales teams.
Strong analytical and quantitative skills with the ability to use data and metrics to drive actions.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
